Kallen Rusell
Castle rock,Colorado
Summary
Dedicated HVAC/R Apprentice with a strong focus on customer relationship management and preventative maintenance. Experienced in enhancing system reliability and functionality through effective installations and teamwork, ready to drive success in future roles.
Overview
10
10
years of professional experience
Work History
HVAC/R Apprentice
Advantage Service Company
Castle Rock, Colorado
01.2025 - 02.2026
- Installed RTUs, evaporators, and condensers for walk-in freezers and coolers to ensure optimal performance.
- Installed commercial rooftop units for various applications.
- Conducted preventative maintenance on rooftop units and commercial steamers to maintain functionality and reliability.
- Served restaurant equipment for Whole Foods, Qdoba, Einstein Bagels, and Noodles and Company, including hot boxes, steamers, walk-in freezers, coolers, and Type 1 appliances.
Assistant Manager
Qdoba Eats
Castle Rock, Colorado
01.2016 - 12.2024
Promoted from team member to assistant manager at Qdoba, responsible for scheduling, truck ordering, and team management.
- Gained over six years of customer service experience, improving team collaboration and ensuring high client satisfaction.
- Completed overtime shifts to uphold established procedures.
Education
High School Diploma -
Castle View Highschool
Castle Rock, CO05-2019
Skills
- HVAC and refrigeration systems
- Rooftop unit installation
- A/C troubleshooting
- Preventive maintenance
- Equipment maintenance
- Brazing techniques
- Safety protocols
- Problem solving
- Team collaboration
- Flexible scheduling
- Customer relationship management
- Plumbing drain practices
Timeline
HVAC/R Apprentice
Advantage Service Company
01.2025 - 02.2026
Assistant Manager
Qdoba Eats
01.2016 - 12.2024
High School Diploma -
Castle View Highschool