Kalli Anguiano
Harlingen,TX
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Sales Associate
Bath And Body Works, Limited Brands
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Residential Coordinator
Mesquite Treatment Center
03.2023 - 05.2023
- Developed and implemented service programming and operational guidelines to meet residents' needs and preferences.
- Maintained important organizational paperwork and resident data.
- Recruited, hired and trained employees, providing day-to-day direction and guidance.
- Delivered referrals and information to residents and families about available services, programs and resources.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
- Promoted positive relations between residents and staff.
Medical Records Clerk
Mesquite Treatment Center
12.2022 - 03.2023
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained patient confidence by keeping patient records information confidential.
- Supported medical staff by providing organized and accurate medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Printed and photocopied documents to provide patients with copies of medical records.
- Input data into computer programs and filing systems.
- Utilized electronic medical record systems to store, retrieve and process patient data.
Sales Associate
Cracler Barrel Old Country Store
05.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cashier
Lara's Bakery
09.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Team Member
Smoothie King
07.2020 - 03.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Bachelor of Arts - Family & Children Services
Abilene Christian University
Abilene, TX05.2026
High School Diploma -
Lehman High School
Kyle, TX06.2023
Skills
- Upselling
- Promotional Support
- Product Sales
- Customer Needs Assessment
- Payment Processing
- Inventory Control
- Cleaning Techniques
- Merchandising Understanding
- Cash Handling Accuracy
- Money Handling
- Flexible Schedule
- Multi-Tasking Strength
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Sales Associate
Bath And Body Works, Limited Brands
09.2023 - Current
Residential Coordinator
Mesquite Treatment Center
03.2023 - 05.2023
Medical Records Clerk
Mesquite Treatment Center
12.2022 - 03.2023
Cashier
Lara's Bakery
09.2021 - 05.2022
Sales Associate
Cracler Barrel Old Country Store
05.2021 - 07.2022
Team Member
Smoothie King
07.2020 - 03.2021
Bachelor of Arts - Family & Children Services
Abilene Christian University
High School Diploma -
Lehman High School
Similar Profiles
Zane SlateZane Slate
Part Time Associate at Bath and Body Works, Limited BrandsPart Time Associate at Bath and Body Works, Limited Brands
Alison JankowskiAlison Jankowski
Retail Sales Associate at Bath and Body Works, Limited BrandsRetail Sales Associate at Bath and Body Works, Limited Brands
Kim Mikitka-ComptonKim Mikitka-Compton
Cashier at Bath and Body Works, Limited BrandsCashier at Bath and Body Works, Limited Brands
Tierra MurrellTierra Murrell
Retail Sales Associate at Bath and Body Works, Limited BrandsRetail Sales Associate at Bath and Body Works, Limited Brands
Rebeca SanchezRebeca Sanchez
Sales Associate at Kohl'sSales Associate at Kohl's