Kalli B Fisher
Palm Bay,Florida
Summary
To obtain a position with an organization that will utilize my excellent customer service / patient care skills and provide for future growth.
Overview
16
16
years of professional experience
Work History
Cosmetic Patient Educator / Lead
Dermatology + Plastic Surgery
Melbourne , FL
05.2023 - Current
- Maintained accurate records documenting all patient encounters including assessment data, interventions used, follow up activities performed.
- Educate patients on multiple lines of medical grade skincare and created personalized skin care regimens.
- Educate patients on multiple cosmetic and aesthetic treatments offered.
- Consulted patients on their chief complaints and created treatment plans along side practitioners.
- Assisted in cosmetic surgical procedures and treatments.
- Managed practitioner schedules.
- Relayed pathology results and discussed / scheduled personalized treatment plans.
- Actualized inventory management procedures to control medications and supplies as well as to rotate stock and remove expired medications.
- Pursued numerous learning opportunities in order to continuously expand core knowledge associated with surgical and technical procedures to advance patient care.
- Assessed patients, performed tests and documented preliminary medical histories.
- Provided surgical support to help surgeon execute safe operations and procedures resulting in positive patient outcomes.
Clinical Manager /Mohs Technician
Water's Edge Dermatology
Palm Bay, USA
12.2020 - 05.2023
- As the clinical manager of the MAs and the Cosmetic patients, I interviewed, hired qualified candidates and did annual reviews, managed all of the cosmetic patients & scheduling them appropriately
- Ensured we had specific cosmetic products for each day
- Assist provider in various cosmetic procedures (lasers, Fillers, Botox/xeomin/Daxxify/Dysport, Eurothreads, Qwo)
- As a Medical Assistant I, roomed patients, obtained vital signs when required, talked with the patients noted their chief complaints, electronically send prescriptions, as well as writing them when necessary, biological injections, Numbing surgery sites, MOHS Tech-/staining specimens Deb-reed tissue
- Assist with Surgeries/biopsies, suture/staple removal
- Wound care, sterilize equipment
- Answering the phones/voicemails, obtaining prior Authorizations for medications as needed
- As well as many other tasks needed throughout the office
- Inventory, biologic authorization, ordering supplies, OSHA, hippa, clea logs and audits
- Managed patient care and clinic services and handled financial management, quality assurance and safety and risk management.
- Trained staff nurses in medical office procedures to standardize quality of care.
- Monitored performance of clinical staff against established metrics.
- Improved medical equipment competencies and care best practices through various ongoing learning options.
- Liaised between patients and physicians, initiating discussions regarding care.
Surgical Coordinator / Surgery Tech
3D Sports Medicine & Joint Center
Indialantic, USA
02.2019 - 12.2020
- As the surgical coordinator I, schedule all of the Physicians surgical procedures with the hospitals and outpatient facilities
- I obtain all of the authorizations through the patients insurance companies for surgery, medications and radiology testing
- I coordinated with the reps to make sure all of the correct equipment and tools were there for each surgery
- I was also responsible for filling out all of the disability and FMLA paperwork and records
- As the surgery tech I assisted in all surgeries, sterilized equipment, removed sutures/staples
- Preformed all bandage changes at post op appointments
- Organized patient charts for surgical procedures and ensured accuracy of all documents.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Completed relevant insurance and other claim forms.
- Ordered and maintained supply inventory for medical office.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
Medical Assistant / Referral Supervisor
Suntree Internal Medicine
Melbourne, USA
10.2012 - 12.2018
- As a Medical Assistant I, took roomed patients, obtained vital signs, talked with the patients noted their chief complaints, wrote prescriptions, gave injections, did EKGs, Spirometry testing, Glaucoma exams, Vision tests, Strep & Flu tests, Allergy tests & injections
- Assisted with minor procedures; Skin Biopsy, Excisions & Draining, Toenail removal, stitches and removing stitches & or staples
- Wound care
- Answering the phones, obtaining Authorizations for medications
- Working with the pharmacies
- I trained many of the new MA's and taught them the ins and outs of the office
- As well as many other tasks needed throughout the office
- As the Referral Supervisor, I send out all of the referrals to specialists as well all all of the needed records, authorizations & information
- I obtained authorization through various insurance companies for all specialists as well as radiology testing
- I dealt with insurance companies and DME company's as well making sure that everything went smooth for the patients
- I meet with Reps & Specialists offices to ensure we were sending our patients to the best of the best
Nurse Tech / Medicine Technician
Bethesda On Turkey Creek
Palm Bay, USA
05.2012 - 11.2012
- As an Nurse Tech, I provide and assist in providing world class customer service and care to residents
- I ensure 100% satisfaction to our customer by meeting or exceeding their needs
- This service is accomplished by ensuring that their medication is administered in a timely manner, ensure their cleanliness and hygiene, provide comfort and care, and assist with their every need
- I interact daily with staff members and visiting relatives of residents, and receive incoming calls and make appointments as necessary
- Charted all Patient Records and medications
Nurse Tech / Medicine Technician
The Brookshire Assisted Living Facility
Melbourne, USA
02.2009 - 05.2012
- As an Nurse Tech, I provide and assist in providing world class customer service and care to residents
- I ensure 100% satisfaction to our customer by meeting or exceeding their needs
- This service is accomplished by ensuring that their medication is administered in a timely manner, ensure their cleanliness and hygiene, provide comfort and care, and assist with their every need
- I interact daily with staff members and visiting relatives of residents, and receive incoming calls and make appointments as necessary
- Charted all Patient Records and medications
Education
High School Diploma -
Bayside High School
Palm Bay, FL01.2009
Associates in Science -
Brevard Community College
Palm Bay, FLSkills
- EMR software
- Nextech
- ModMed
- Athena
- Phreesia
- Medisoft
- Microsoft Office
- Social marketing
Timeline
Cosmetic Patient Educator / Lead
Dermatology + Plastic Surgery
05.2023 - Current
Clinical Manager /Mohs Technician
Water's Edge Dermatology
12.2020 - 05.2023
Surgical Coordinator / Surgery Tech
3D Sports Medicine & Joint Center
02.2019 - 12.2020
Medical Assistant / Referral Supervisor
Suntree Internal Medicine
10.2012 - 12.2018
Nurse Tech / Medicine Technician
Bethesda On Turkey Creek
05.2012 - 11.2012
Nurse Tech / Medicine Technician
The Brookshire Assisted Living Facility
02.2009 - 05.2012
High School Diploma -
Bayside High School
Associates in Science -
Brevard Community College