Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kallie Munn

Kentwood

Summary

Dynamic Medical Review Coordinator with a proven track record at CerteDrive, excelling in regulatory compliance and medical record review. Enhanced patient satisfaction through effective communication and team leadership, while ensuring adherence to DOT health standards. Skilled in clinical assessment and problem-solving, driving improvements in healthcare delivery and operational efficiency.

Overview

15
15
years of professional experience

Work History

Medical Review Coordinator

CerteDrive
Grand Rapids
04.2025 - Current
  • A DOT Medical Review Coordinator is primarily responsible for reviewing medical records of commercial drivers to ensure they meet Department of Transportation (DOT) health standards, including assessing medical conditions, evaluating fitness to drive, and making decisions on whether a driver can be medically certified to operate a commercial vehicle, all while maintaining compliance with DOT regulations.

Medical Assistant- Care Team Lead

Corewell
Grand Rapids
05.2017 - 04.2024
  • As a team lead in Urgent Care, I liaised between management and staff, implemented significant improvements in patient satisfaction scores, inventory procedures, and HIPAA-compliant facility layout, which improved staff satisfaction and addressed budgetary concerns.
  • Clinical responsibilities include the administration of oral, IM, topical, and sublingual medications, EKGs, blood draws, cerumen removal, collecting and sending out lab specimens, removal of sutures or staples, breath alcohol testing, and drug screens.
  • Assisted providers during examinations and procedures, including performing preliminary tests such as visual acuity tests, assessments, foreign body removals, and using fluorescein staining to check for corneal abrasions.

Medical Assistant

Trinity Health
Grand Rapids
01.2010 - 05.2017
  • Served as the point of contact for patients, families, and healthcare providers, addressing inquiries and providing information about treatment plans and appointments.
  • Participating in team meetings to discuss patient care plans and outcomes.
  • Assisted with the initial programming for Deep Brain Stimulation.
  • Performed cognitive assessments and neurological exams.

Education

Associate of Applied Science - General Studies

Grand Rapids Community College
Grand Rapids, MI
04-2021

Some College (No Degree) - Registered Medical Assistant

Ross Medical Education Center
Grand Rapids, MI

Skills

  • Regulatory compliance
  • DOT health standards
  • Medical record review
  • Patient data management
  • Patient care coordination
  • Clinical assessment
  • Team leadership
  • Healthcare communication
  • Patient satisfaction improvement
  • Problem solving
  • Critical thinking
  • Task delegation
  • Effective communication
  • Document management
  • Interpersonal skills
  • Medical administrative specialist
  • Heartsaver CPR AED (CPR AED)
  • Teamwork

References

References available upon request.

Timeline

Medical Review Coordinator

CerteDrive
04.2025 - Current

Medical Assistant- Care Team Lead

Corewell
05.2017 - 04.2024

Medical Assistant

Trinity Health
01.2010 - 05.2017

Associate of Applied Science - General Studies

Grand Rapids Community College

Some College (No Degree) - Registered Medical Assistant

Ross Medical Education Center

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Kallie Munn