Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalliope Ashton

Kansas City,MO

Summary

Customer Service Over nine years of experience in customer service. Excellent reputation for improving customer satisfaction. Very exiable and works well in a team setting as well as individually to complete goals in a timely manner. I have a history of taking on leadership roles and thriving in them, but I am also an attentive listener and can follow directions.

Overview

13
13
years of professional experience

Work History

Suites Bartender/Attendant

Aramark
04.2022 - Current
  • Prepare suites for various clientele . This includes setting up the buffet for their specific menu and requests. Also in charge of setting up the bar with desired alcoholic beverage choices.


  • If bartender was requested, I would be in charge of fulfilling drink orders for guests through out the game.


  • Keep a daily inventory sheet with attention to detail and accurate product quantities


  • Some days I could have up to four suites I was responsible for. Working in a fast paced environment. Had to have great time management skills and have the ability multitask

Bartender Server

Chicken N Pickle
05.2017 - Current
  • Receive cocktail orders from waitstaff and prepared to company standards
  • Deliver outstanding food and beverage service to customers -Maintain a positive relationship with customers and co-workers -Promoted from server to bartender
  • Produced customers beverage orders in a fast paced and high pressure environment while maintaining professionalism
  • Experience utilizing POS system quickly and accurately.

Corporate Trainer

Chicken N Pickle
01.2019 - 12.2021
  • Develop, document, revise training materials and processes to ensure internal/ external policy and regulatory requirements are achieved
  • Evaluated individual restaurant staff operations and provided recommendations for improvements in procedures to the general and regional managers
  • Contributed to the opening and training staff at three new resturant locations between the years 2019

Bartender

Applebee's
04.2014 - 02.2019
  • Exhibited my proclivity to be a team player and conducted excellent customer service and professionally greeted each patron
  • Cleaned and maintained the bar, provided enthusiastic and entertaining customer service while following all alcohol guidelines
  • Demonstrated exceptional customer service in promoting menu items and ef ciently answering customer inquiries regarding menu selections.

Customer Service Associate

Family Video
03.2013 - 01.2015
  • Welcomed new customers with a tour of the store
  • Opperated cash register, bank deposit reconciliation, store organization, contributed in weekly meetings , exceeded monthly sales goals, exceptional customer service demonstration
  • Developed client relationships by being engaging, perfessional, and personable
  • Input inventory logs and maintained inventory control.

Substitute Teacher

Clay Platte Montessori School
08.2010 - 06.2012
  • Maintain existing classroom rules and implement clear expectations of student behavior for effective classroom management.

Education

Associate of Arts -

Maple Woods Community College
Kansas City
04.2013

Skills

  • Trainer
  • Customer Service
  • Positive Attitude
  • Leadership Abilities
  • Very Detail Oriented
  • Training Programs
  • Team Environment
  • Time Management
  • Multi-Task
  • Communication

Timeline

Suites Bartender/Attendant

Aramark
04.2022 - Current

Corporate Trainer

Chicken N Pickle
01.2019 - 12.2021

Bartender Server

Chicken N Pickle
05.2017 - Current

Bartender

Applebee's
04.2014 - 02.2019

Customer Service Associate

Family Video
03.2013 - 01.2015

Substitute Teacher

Clay Platte Montessori School
08.2010 - 06.2012

Associate of Arts -

Maple Woods Community College

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Kalliope Ashton