Kallista Talmadge
Wellington,FL
Summary
Agile and adaptable partner leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer connection expectations. Forward-thinking and industrious with diplomatic communication style, focused on maximizing engagement and satisfaction.
Overview
11
11
years of professional experience
Work History
Retail Manager
Starbucks
Greenville, SC Greenacres,FL
08.2012 - Current
- Exhibited excellent people skills during interaction with partners and customers.
- Oversaw partner performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and store operations.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Answered questions about store policies and addressed customer concerns.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Maintained quality brand image exposure in alignment with corporate standards.
- Managed controllable P&L line items to improve margins.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Created employee schedules to align coverage with forecasted demands
- Mentored team members to enhance professional development and accountability in workplace
- Interacted well with customers to build connections and nurture relationships
- Assisted in recruiting, hiring and training of partners
- Trained and guided partners to maintain high productivity and performance metrics
Education
High School Diploma -
Kingswood Regional High School
Wolfeboro, NH06.2004
Skills
- Sales Tracking
- Focus and Follow-Through
- Brand Visibility
- Policy Development and Enforcement
- Program Optimization
- Business Leadership
- Hiring and Onboarding
- P&L Responsibility
- Goal Attainment
- Exhibit and Inspire Commitment
Timeline
Retail Manager
Starbucks
08.2012 - Current
High School Diploma -
Kingswood Regional High School