Kallya Parish
Cleveland,OH
Summary
Experienced professional specializing in organizational support and office management for senior executives. Demonstrated ability in training staff and providing comprehensive project support. Proficient in managing donor databases, coordinating fundraising events, and assisting with grant writing. Exceptional time management and communication skills contribute to effective teamwork and operational success.
Overview
8
8
years of professional experience
Work History
Executive/Development Assistant
The Intergenerational Schools
03.2023 - 01.2026
- Facilitated executive-level administrative assistance for superintendent/CEO and other educational leaders.
- Managed complex calendars, scheduling, and confidential communications
- Coordinated board meetings, agendas, minutes, and compliance documentation
- Supported development operations through effective management of donation CRM, bank deposits, and gift tracking to enhance fundraising efforts.
- Planned, coordinated, and supported events, including catering logistics and on-site setup
- Served as liaison among board members, school leaders, staff, and community partners
- Managed budget allocations for educational programs and resources, ensuring financial compliance and resource availability.
- Prepared reports, presentations, and organizational communications
- Supported governance, policy adherence, and nonprofit operational processes
- Created reports summarizing progress against organizational goals and objectives.
- Established and maintained relationships with key partners and vendors to facilitate project success and collaboration.
Certified Pharmacy Technician, Doctor Call Phones
Humana
, Remote
06.2022 - 03.2023
- Processed medication orders accurately and efficiently for patients and providers.
- Delivered customer service by addressing inquiries regarding medications and prescriptions, enhancing patient understanding.
- Educated members on coverage, billing, and medication management
- Collaborated with insurance companies to process claims, resolve issues, and secure timely payments, ensuring financial accuracy.
- Verified prescription information to ensure compliance with pharmacy laws and regulations.
- Oversaw inventory levels to maintain optimal stock of medications and supplies, supporting uninterrupted pharmacy operations.
- Met and exceeded performance metrics in a remote environment
Clinical Informatics Specialist
Oak Street Health
Akron, OH
09.2021 - 03.2022
- Supported implementation and ongoing maintenance of company's clinical information system
- Documented patient visits using multiple EHR systems
- Developed reports and assisted physicians during clinical meetings
- Coordinated physician schedules to optimize patient flow
- Maintained HIPAA compliance and data accuracy
- Verified insurance, updated charts, and corrected documentation errors
Certified Pharmacy Technician
America's Pharmacy Source
Akron, OH
06.2019 - 06.2021
- Calculated dosages, prepared labels, and filled prescriptions for pharmacist review
- Processed prescriptions accurately and efficiently for diverse customer needs.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Trained new pharmacy technicians on operational procedures and best practices.
- Developed training manuals and trained staff to establish operational procedures for pharmacy startup
- Led migration to new patient records system; trained team members
- Served as patient liaison and handled medication mail fulfillment
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Maintained strict patient confidentiality to adhere to HIPAA regulations.
Certified Pharmacy Technician/Cashier
CVS Pharmacy
Akron, OH
11.2017 - 06.2019
- Assisted pharmacist in efficiently clearing high volume of prescriptions, ensuring timely service for patients.
- Verified prescriptions, insurance information, and resolved insurance claim issues
- Collaborated with insurance companies to process claims and resolve issues, facilitating smooth payment transactions.
- Ensured full HIPAA compliance and patient confidentiality
- Operated pharmacy software for prescription processing and inventory tracking.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Maintained clean work environment by promptly addressing spills, properly disposing of waste, and ensuring safety compliance.
- Performed administrative duties such as filing, data entry, answering phones.
Education
Bachelor of Science - Biology
Akron University
Akron, OH08-2021
Bachelor of Science - Biology
Brandman University
Irvine, CA01-2021
High School Diploma -
Nordonia High School
Macedonia, OH01-2017
Skills
- Executive support
- Event coordination
- Project coordination
- Report preparation and development
- CRM software: Salsa, Salesforce, HubSpot, Mailchimp, Bloomerang
- Microsoft Office Suite: Teams, Outlook, SharePoint, PowerPoint, Word, OneDrive, Excel
- Google Workspace and Trello
- Zoom and calendar management
- Travel coordination
- Attention to detail
- Problem solving and adaptability
- Effective communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
•Implemented a calendar prioritization system that streamlined executive scheduling and increased availability by 30% for high-priority strategic initiatives.
•Redesigned the internal documentation and filing system, improving document retrieval efficiency and enhancing organization across teams.
•Independently organized 15+ quarterly meetings for executive leadership, staff, and families by coordinating venues, agendas, catering, and presentation materials to ensure seamless events.
•Maintained 100% adherence to patient confidentiality and HIPAA compliance while serving as a Certified Pharmacy Technician (Sept 2019 – Sept 2024).
•Graduated from The University of Akron with a GPA above 3.0.
•Completed two years of coursework in Spanish and American Sign Language (ASL).
•Redesigned the internal documentation and filing system, improving document retrieval efficiency and enhancing organization across teams.
•Independently organized 15+ quarterly meetings for executive leadership, staff, and families by coordinating venues, agendas, catering, and presentation materials to ensure seamless events.
•Maintained 100% adherence to patient confidentiality and HIPAA compliance while serving as a Certified Pharmacy Technician (Sept 2019 – Sept 2024).
•Graduated from The University of Akron with a GPA above 3.0.
•Completed two years of coursework in Spanish and American Sign Language (ASL).
Timeline
Executive/Development Assistant
The Intergenerational Schools
03.2023 - 01.2026
Certified Pharmacy Technician, Doctor Call Phones
Humana
06.2022 - 03.2023
Clinical Informatics Specialist
Oak Street Health
09.2021 - 03.2022
Certified Pharmacy Technician
America's Pharmacy Source
06.2019 - 06.2021
Certified Pharmacy Technician/Cashier
CVS Pharmacy
11.2017 - 06.2019
Bachelor of Science - Biology
Akron University
Bachelor of Science - Biology
Brandman University
High School Diploma -
Nordonia High School