Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalolupe Masila

Bradenton

Summary

Dynamic and dependable professional with a proven track record at United Ground Express, excelling in safety compliance and effective team collaboration. Adept at enhancing workflow efficiency and delivering exceptional customer service, I thrive in fast-paced environments and am committed to achieving outstanding results while ensuring a positive experience for all stakeholders.

Overview

9
9
years of professional experience

Work History

Ramp Agent

United Ground Express
Bradenton
02.2025 - Current
  • Communicated effectively with team members to maintain workflow efficiency.
  • Loaded and unloaded baggage from aircraft efficiently and safely.
  • Operated ground support equipment to transport luggage and cargo.
  • Ensured compliance with safety regulations during ramp operations.
  • Conducted pre-flight inspections of ground handling equipment.

Missionary

The Church Of Jesus Christ Of Latter-day Saints
Provo
12.2021 - 05.2023
  • Conducted community service projects to support local families in need.
  • Facilitated workshops to teach skills and promote personal development among members.
  • Delivered presentations on faith principles to diverse audiences in various locations.
  • Collaborated with leaders to implement outreach programs for local communities.
  • Spread faith through various evangelistic means, including preaching, Bible readings, and group activities.

Sales Associate

Five Below
Bradenton
07.2020 - 09.2020
  • Assisted customers in locating products and answering inquiries.
  • Operated cash register and processed transactions efficiently.
  • Restocked shelves with new inventory to ensure product availability.
  • Handled customer complaints with empathy and professionalism.
  • Ensured store cleanliness and safety standards were met consistently.

Front Office Assistant

B&E Signal and Lighting Inc
Sarasota
06.2016 - 07.2020
  • Managed front desk operations and greeted visitors warmly.
  • Answered phone calls and directed inquiries to appropriate personnel.
  • Processed incoming and outgoing mail promptly and accurately.
  • Supported team members with administrative tasks as required.
  • Maintained a clean front office environment including lobby area.

Education

High School Diploma -

Manatee High School
Bradenton, FL
07-2020

Skills

  • Safety compliance
  • Workflow communication
  • Team collaboration
  • Time management
  • Adaptability
  • Dependable and responsible
  • Baggage handling
  • Customer service

Timeline

Ramp Agent

United Ground Express
02.2025 - Current

Missionary

The Church Of Jesus Christ Of Latter-day Saints
12.2021 - 05.2023

Sales Associate

Five Below
07.2020 - 09.2020

Front Office Assistant

B&E Signal and Lighting Inc
06.2016 - 07.2020

High School Diploma -

Manatee High School

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