Kalesita Tatafu
Seattle,WA
Summary
Dynamic Ramp Agent with WFS, skilled in ground service operations and safety compliance. Enhanced operational efficiency through effective baggage handling and team coordination, significantly reducing mishandled luggage. Proven ability to conduct pre-flight inspections and communicate effectively, ensuring timely aircraft servicing and adherence to regulatory standards.
Overview
2026
2026
years of professional experience
Work History
Ramp Agent
WFS
- Operated ground service equipment to ensure timely aircraft servicing.
- Assisted in loading and unloading baggage, ensuring compliance with safety protocols.
- Coordinated with team members to streamline ramp operations and improve efficiency.
- Conducted pre-departure checks on all ground support vehicles for safety assurance.
- Monitored weather conditions to adapt operations and maintain workflow continuity.
- Provided training to new staff on operational procedures and safety regulations.
- Implemented best practices for cargo handling, minimizing damage during transit.
- Maintained inventory of equipment supplies, ensuring availability for daily operations.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Checked cargo and baggage for security to meet TSA regulations.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Deiced aircraft before takeoff for safety during inclement weather.
- Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Supported maintenance teams with routine inspection tasks, identifying potential issues before they escalated into costly repairs.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Expedited boarding processes for passengers requiring assistance, providing courteous service while ensuring accessibility needs were met.
- Ensured accurate inventory management through meticulous tracking of baggage movement between ramp areas and terminals.
- Stocked aircraft cabins with necessary equipment and supplies.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
- Minimized environmental impact by implementing more sustainable practices in waste management and equipment operation.
- Increased operational efficiency through introduction of more effective scheduling system for ground crew shifts.
- Conducted thorough pre-flight checks for cargo and luggage, ensuring compliance with weight and safety regulations.
- Leveraged technology to track and manage luggage and cargo more effectively, significantly reducing error rates.
- Operated ground support equipment with precision, minimizing wear and tear through proper handling.
- Improved baggage handling processes, significantly reducing instances of lost or mishandled luggage.
- Enhanced security measures for cargo and personnel areas, ensuring strict compliance with regulatory standards.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Operated equipment while observing standard safety procedures.
- Maintained clean, orderly work environment free of hazards.
Security Guard
Securitas Security Services USA
07.2025 - 01.2026
Education
High School Diploma -
Kaimuki High School
Honolulu, HISkills
- Ground service operations
- Safety compliance
- Equipment maintenance
- Cargo handling
- Team coordination
- Inventory management
- Communication skills
- Aircraft marshaling
- Regulatory adherence
- Baggage tracking
- Customer assistance
- Weather monitoring
- Operational efficiency
- Pre-flight inspections
- Equipment operation
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Heavy lifting
- Baggage handling
- Safety procedures compliance
- Aircraft tug operation
- Safety procedures
- Customer service
- Marshaling aircraft
- Ramp security
- Team leadership
- Crew assistance
- Baggage management
- Baggage tag checks
Timeline
Security Guard
Securitas Security Services USA
07.2025 - 01.2026
Ramp Agent
WFS
High School Diploma -
Kaimuki High School