Kaitlyn Joyner
Prime Flight Aviation
Chesterfield,VA
1
Language
6
years of professional experience
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Work History
Ramp Agent
3 Months- Managed baggage handling processes to optimize turnaround times and enhance customer satisfaction.
- Oversaw ramp safety protocols, reducing incidents through training and adherence to industry standards.
- Coordinated aircraft ground services, ensuring timely and efficient operations.
- Collaborated with flight crews to facilitate smooth boarding and deplaning procedures.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [5] daily flights.
Patient Transporter
3 Months- Transported patients safely to and from various departments within the facility
- Communicated effectively with healthcare teams to coordinate patient needs
- Assisted nursing staff by preparing patients for examinations and procedures
- Maintained cleanliness and organization of transport equipment and patient areas
Car Porter
4 Months- Picked up vehicles from customers and delivered them to designated locations.
- Conducted regular inventory checks and updated vehicle status to support dealership operations and facilitate efficient workflow.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Inspected vehicles for cleanliness and identified imperfections to maintain high standards of presentation and customer satisfaction.
Salon Consultant
8 Months- Addressed client concerns promptly and professionally, achieving high client satisfaction and fostering trust.
- Addressed client concerns promptly and professionally, resolving issues to the highest level of satisfaction possible.
- Maintained clean, safe, and welcoming environment for clients and staff, ensuring compliance with industry sanitation standards.
Pharmacy Technician
5 Months- Stocked, labeled, and inventoried medication, ensuring accurate records for efficient pharmacy operations.
- Answered incoming phone calls, addressing questions from customers and healthcare providers to enhance service quality.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels, maintaining high standards of accuracy in medication management.
Lifeguard Manager
3 Years 3 Months- Streamlined facility operations by establishing effective communication channels among staff.
- Monitored pool area to identify and address violations and hazardous situations.
- Directed maintenance records and incident reports to ensure compliance and safety standards.
- Streamlined facility operations by establishing clear communication channels between staff members.
Education
High School Diploma
Skills
Aircraft marshalling
Ramp service
Ground service operations
Loading and unloading
Ramp safety protocols
Ground service communication
Attention to detail
Time management
Problem-solving
Effective customer service
Customer support
Listening skills
Languages
English
Timeline
Ramp Agent
Prime Flight Aviation
03.2026 - 06.2026Read More
Patient Transporter
HCA Healthcare Inc.
12.2025 - 03.2026Read More
Car Porter
Mercedes
10.2024 - 02.2025Read More
Salon Consultant
Palm Beach Tanning
02.2024 - 10.2024Read More
Pharmacy Technician
CVS Pharmacy
09.2023 - 02.2024Read More
Lifeguard Manager
Swim Metro Management
06.2020 - 09.2023Read More
Penn Foster Career School
High School Diploma
Read More