Janiah Moore
Atlanta,GA
Summary
Dynamic Ramp Agent with Delta Air Lines, skilled in ground service operations and equipment handling. Proven ability to enhance safety compliance and foster team collaboration, ensuring efficient baggage handling and cargo operations. Recognized for exceptional communication skills and a commitment to maintaining a secure and organized ramp environment.
Overview
5
5
years of professional experience
Work History
Ramp Agent
Delta Air Lines, Inc
Atlanta, GA
08.2022 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Checked cargo and baggage for security to meet TSA regulations.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
OGP
Walmart
Camilla, GA
12.2021 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Cashier
The Juicy Crab
Albany, GA
09.2020 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Diploma -
Lee County High School
Lee County Ga 05.2020
Skills
- Ground service operations
- Equipment operation
- Baggage handling
- Safety compliance
- Team collaboration
- Communication skills
- Time management
- Problem solving
- Attention to detail
- Customer assistance
- Stress management
- Problem-solving
- Safety procedures compliance
Timeline
Ramp Agent
Delta Air Lines, Inc
08.2022 - Current
OGP
Walmart
12.2021 - 07.2022
Cashier
The Juicy Crab
09.2020 - 12.2021
Diploma -
Lee County High School