Jalisa Bright
Wayne
Summary
Offering solid foundation in critical thinking and decision-making, ready to learn and develop in high-stakes environment. Brings strong understanding of aviation principles and knack for precise communication and situational awareness. Ready to use and develop analytical and multitasking skills in the air traffic controller position.
Overview
1
1
year of professional experience
Work History
Ramp Agent
Delta Air Lines, Inc
09.2024 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10+ daily flights.
Warehouse Associate
Amazon
04.2024 - 09.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Retail Sales Consultant
Verizon
10.2023 - 02.2024
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
Spelman College
Atlanta, GASkills
- Aircraft guidance
- Ground service operations
- Attention to detail
- Critical thinking
- Safety compliance
- Composure under high pressure
- Situational awareness
Timeline
Ramp Agent
Delta Air Lines, Inc
09.2024 - Current
Warehouse Associate
Amazon
04.2024 - 09.2024
Retail Sales Consultant
Verizon
10.2023 - 02.2024
Spelman College
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