Kalondra Gordon
Madison,MS
Summary
Results-driven Phlebotomist Supervisor with over 6 years of experience in overseeing blood collection operations. Proven ability to train and mentor staff, ensuring adherence to safety protocols and enhancing patient interaction. Focused on improving operational efficiency and regulatory compliance.
Overview
7
7
years of professional experience
Work History
Phlebotomist Supervisor
CSL Plasma Behring
Jackson, Ms
02.2022 - 09.2025
- Assisted in training new phlebotomists on procedures and best practices.
- Provided excellent customer service to donors during the donation process.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Maintained clean, safe, organized work environment to uphold health standards and enhance operational flow.
- Prepared samples for laboratory analysis and ensured proper labeling.
- Adhered to HIPAA guidelines regarding patient privacy.
- Responded quickly and effectively to emergency situations.
Quality Specialist
CSL Plasma Services
Jackson, Mississippi
04.2019 - 09.2025
- Conducted internal audits to ensure compliance with quality standards and procedures.
- Reviewed documentation to ensure compliance with regulatory standards.
- Monitored plasma collection activities for adherence to protocols.
- Conducted quality checks on plasma collection processes and equipment.
- Trained staff on quality control procedures and best practices.
Phlebotomy Supervisor
Interstate Blood Bank
Jackson, Ms
12.2018 - 02.2022
- Supervised daily phlebotomy operations and staff activities.
- Ensured compliance with safety and health regulations in blood collection.
- Trained new phlebotomists on procedures and best practices.
- Collaborated with healthcare teams to enhance blood collection processes.
- Conducted quality control checks on equipment and procedures regularly.
- Resolved staff issues and coordinated schedules to optimize workflow.
- Developed schedules for orders, draws and processing of blood samples.
- Managed inventory of supplies for blood donation events and clinics.
- Obtained blood specimens through venipunctures and fingersticks.
Education
Associate of Arts -
Hinds Community College
Raymond, MS06-2028
Phlebotomy Certificate - Phlebotomy
ACCESS TRAINING
Jackson, MS04-2018
High School Diploma -
Madison Central
Madison, MS06-2006
Skills
- Blood collection techniques
- Quality assurance checks
- Regulatory compliance
- Staff training
- Emergency response
- Data management
- Patient interaction
Timeline
Phlebotomist Supervisor
CSL Plasma Behring
02.2022 - 09.2025
Quality Specialist
CSL Plasma Services
04.2019 - 09.2025
Phlebotomy Supervisor
Interstate Blood Bank
12.2018 - 02.2022
Associate of Arts -
Hinds Community College
Phlebotomy Certificate - Phlebotomy
ACCESS TRAINING
High School Diploma -
Madison Central