Kalpana Karthikeyan

More than 10 years of experience in function analysis, design, testing, development, implementation and maintenance of SAP in particular and software in general. Worked in the following teams in Apple viz QSS, Skywalk, Numeros, Shifu, SAP with the projects including but not limited to Calaveras, SAP Alphanumeric, IDL, Lazarus, Polaris, Bigfoot-SFS, Apollo-Watch, Runway, Traders Management, RFO, Control centre, Battery compliance, RWQ Enhancements, Numeros, Francis – UI and IOS. As a UAT project manager, responsible for delivering a project free of defects in a timely and efficient manner. My role involves planning and execution, encompassing tasks such as test plan creation, resource estimation and allocation, cross-functional communication, resolving conflicts without compromising functionality and quality, as well as identifying and scripting both automation and manual verification. Swiftly troubleshoots and resolves production issues for optimal performance. Have a profound experience as a functional analyst in SAP, specializing in designing solutions and conducting system-level and end-to-end verification of these solutions. My responsibilities included ensuring the system's robustness and error-free operation through comprehensive verification processes. Managed Large and Medium scale projects with teams on both onsite and offshore in complex cross functional environment. Extensive Knowledge in ABAP Debugging, Java/J2EE, SQL and Oracle Databases. Expertise in Shipping & Transportation, Route Determination, Credit management, Consignment, Complete (OTC) Process, Automatic Packing, Pricing Determination, Output & Text Determination, Shipment Planning, Master Data, Order Processing Availability Check & ATP, Pricing, Billing, Credit Card processing, VOFM routines, Variant Configuration. Extensively worked on EDI IDOC (inbound, outbound, mapping with third party logistics service Providers’) ALE (distribution model maintenance, logical system, ports, partner profiles. Warehouse Management & Inventory Management integration with SAP and Third Party Platforms. Proactive in analyzing and addressing cross-functional dependencies, promptly escalating issues to higher management to meet project deadlines without compromising on quality. I possess commendable debugging skills to narrow down the defect area. Proficient in conducting gap analysis through a methodical and structural approach. Excellent in conflict management, communication, interpersonal skills, self-driven, interested and try new technologies. Recognized by Client’s leadership team as a trustworthy and credible partner to business users.

SAP SD/MM, Java/J2EE, PL/SQL, JIRA, Wiki, Shell, PL/SQL, Python, Selenium, C, C++, Oracle and MS-Access, HTML, ASP, Script, VB

• Wipro, Employee, Apple, 03/2018, Present, QSS, Skywalk, Numeros, Shifu, , SAP, SAP Hana, SAP Functional Analyst/ SAP UAT Test project manager Executes global projects including planning, preparation, resource estimation, execution management, issue resolution and progress reporting of testing activities across business and technical teams. Hands-on Experience major Apple systems include SAP, SKYWALK, SHIFU integrate to various Internal Apple Systems. Closely involved in New Product Launch projects and business support for all new product launches in the data setup and review of the data in Skywalk, SHIFU and SAP systems. Designed and implemented the enhancement in Skywalk, SAP functional modules, User exits, and programs in the areas of Shipping and Sales and distribution, Logistics Execution, IDOC integration for various shipping options and shipping modes available for the Ecommerce Platform customers. Consulted in the development LOE, resource project allocations, resource training and Knowledge support in Skywalk and SME for all Skywalk related projects in both SAP and Java/Oracle space. With exposure to End-to-End implementation in both SAP and non-SAP systems with includes internal and external Apple Environments. Partnered with business and technical terms to build comprehensive test plans, identification of test scenarios and ensure requirements traceability with particular focus on UAT. Identified project issues/concerns, implemented effective mitigation plans, and escalated risks and issues to senior management as necessary.
• Nithya Software Solutions, Employee, Fremont, USA, 02/2017, 03/2018, Worked as a business analyst and Oracle DB administrator: Providing support for both production and development. Responsibilities included maintaining the Oracle Transport Management (OTM) Database on Oracle 11G RAC on ASM. Collaborated closely with developers and architects on various aspects, such as database capacity planning, file system layout, backup strategy, and data modeling.
• Indian Institute of Technology - Madras, Employee, Madras, India, 04/2005, 04/2007, Ocean engineering Department – IITM uses multiple analytics using metrics collected from different sources. This project was to analyze and procure analytics products and determine feasibility.
• Mahizham Infotech, Employee, India, 05/2004, 04/2005, Hosted and maintained a portal, www.koodal.com, which provides information about Madurai, a south Indian city. The information includes but not limited to tourism, hotels, restaurants, local news & happenings and private educational and recreational courses.
• HCL Peripherals, Employee, India, 01/2004, 05/2004, Implemented neural network based pattern recognition for hand writing pattern as my post graduate project. The implementation consists of four Modules. Pre-Processing Module, Pattern Extraction Module, Pattern Identification Module, Perception Module. Feed-Forward and Back Propagation algorithm used.