Kalpana Mishra
San Antonio,TX
Overview
4
4
years of professional experience
1
1
Certification
Work History
Current Internship
University of the Incarnate Word - Health Services Clinic
- Currently working on the project to update the policy manual and prepare for accreditation through AAAHC (Accreditation Association for Ambulatory Healthcare).
Graduate Assistant (GA)
University of the Incarnate Word - Sport and Wellness Department
- Responsible for managing daily administrative tasks to ensure smooth and efficient operations.
Internship
Pozitivf Fertility Clinic San Antonio
08.2023 - 12.2023
- Acquired knowledge in Simple Business Models (SBM) and strategies for clinic operations
- Undertook the Duration Analysis Project, calculating min, median, and average durations to enhance workflow efficiency
- Analyzed Profit and Loss statements and various financial metrics, gaining insights into the clinic's financial structure.
Health Care Admin
iGenomeDx Inc
06.2021 - 03.2022
- Served as a Secondary Administrative Assistant, supporting the organization's administrative functions in a healthcare setting
- Managed patient data, handled Explanation of Benefits (EOB) and documentation, processed employment paperwork, deposited checks, and prepared payments
- Contributed to the organization's overall efficiency.
Internship
Gonzaba Medical Group
02.2020 - 03.2020
- Gained exposure to various departments, including Accounting, Human Resources, Operations Excellence (Project Management), Decision Support (Data Analytics), Practice Administration, Information Technology, Managed Care, Front Desk Management, and Revenue Cycle
- Developed a comprehensive understanding of how each department collaborates to ensure the success of the entire operation.
Education
Health Care Administration (Associate Degree) -
Palo Alto College
Bachelor of Arts -
Sam Higginbottom University of Agriculture, Technology, and Sciences
Diploma in Office Management Skill -
F-TEC New Delhi
Diploma in Computer Application -
Institute Of Computer Technology
Master in Health Administration (MHA) -
University of The Incarnate Word College
05.2024
Skills
- Proficient in Minitab for generating insightful visualizations such as Run Charts, Box Plots, Pareto Charts, and Scatter Plots
- Proficient in external and internal assessments, SWOT analysis, and strategic tools
- Knowledge of healthcare billing and coding
- HR management and processing new hiring paperwork
- Understanding of healthcare finance and administration
- Flexibility, multitasking, and adaptability throughout education and work experience
- Proficient in Microsoft Word, Excel, PowerPoint
- Proficient in QuickBooks Software, SPSS, and Minitab Statistical Software
Certification
- Lean Six Sigma Green Belt
- IHI Open school - Certificate of Completion Basic Certificate in Quality & Safety
- Coursera Certification: Foundations of Project Management (Offered by Google)
Conferences Awards
- Full-Time Honors Outstanding Student Award (Spring 2018 & Fall 2019)
- SAT-ACHE Healthcare Landscape Conference
- STC ACHE Annual Student Symposium
- UIW Annual MHA Educational Symposium
Volunteer Experience
- Participated in a community service event at the Ronald McDonald House Charities
- Volunteer in San Antonio Indian Nurses Association Event
- Volunteer in UIW Annual Health and Wellness Fair Event
- Volunteer in Championship Tournament Game at UIW
- Participation in Primary Care Simulation
- Volunteer in Community Service Event
Timeline
Internship
Pozitivf Fertility Clinic San Antonio
08.2023 - 12.2023
Health Care Admin
iGenomeDx Inc
06.2021 - 03.2022
Internship
Gonzaba Medical Group
02.2020 - 03.2020
Current Internship
University of the Incarnate Word - Health Services Clinic
Graduate Assistant (GA)
University of the Incarnate Word - Sport and Wellness Department
Health Care Administration (Associate Degree) -
Palo Alto College
Bachelor of Arts -
Sam Higginbottom University of Agriculture, Technology, and Sciences
Diploma in Office Management Skill -
F-TEC New Delhi
Diploma in Computer Application -
Institute Of Computer Technology
Master in Health Administration (MHA) -
University of The Incarnate Word College
- Lean Six Sigma Green Belt
- IHI Open school - Certificate of Completion Basic Certificate in Quality & Safety
- Coursera Certification: Foundations of Project Management (Offered by Google)
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