Dynamic leader with a proven track record at RMSI Pvt Ltd, enhancing team performance and client satisfaction through agile methodologies and effective communication. Excelled in project planning, sprint planning, and fostering a collaborative mindset, significantly reducing errors by 60% in Google Maps projects.cr
Professional with comprehensive experience in agile methodologies and team facilitation. Skilled in guiding teams through agile practices, fostering collaboration, and driving successful project outcomes. Adept at adapting to changing requirements, resolving conflicts, and ensuring continuous improvement. Recognized for strong leadership, effective communication, and problem-solving abilities.
• Created training materials and conducted training sessions to ensure compliance
with policies and procedures
• Conducted training needs assessments to identify employee skill gaps, resulting in
targeted training sessions that improved performance.
• Developed and maintained an online training portal that enabled employees to
access training resources from any device
• Developed a system to measure and evaluate training effectiveness, resulting in
improved training programs
• I was managing 15 Technical trainers.
• Developed a people analytics system to track employee performance and identify
areas for improvement
• Responsible for performance appraisal of the team members.
Project: Google Maps
• Conducted regular feedback sessions with team members to identify areas for
improvement and provide guidance on career development
• Monitored team performance, identified areas of weaknesses, and provided timely
interventions to ensure targets were met
• Managed the recruitment process, trained and mentored new hires, and provided
guidance to existing team members
• Assigned tasks based on individual strengths and weaknesses, resulting in
improved team collaboration and effectiveness
• Resolved conflicts between team members and facilitated discussion to reach
consensus
• Implemented a system for tracking and reporting on team performance, providing
key insights for management
• Facilitated team meetings and brainstorming sessions to encourage creativity and
open dialogue
• Evaluated team members’ performance and provided constructive feedback to
ensure continuous improvement
• Developed and implemented data quality checks in Google Maps that reduced
errors in by 60%.
• Conducted ad-hoc analyses to answer business questions and provide insights to
stakeholders, resulting in improved operational efficiency and cost savings.
• Developed a dashboard tha