Summary
Overview
Work History
Education
Skills
Timeline
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Kalpana Raji

Maple Valley,WA

Summary

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical coding position. Ready to help team achieve company goals.

Overview

15
15
years of professional experience

Work History

Volunteer (Registration Desk)

Covington Multicare
04.2024 - Current

Data Entry Clerk

Diamond Trading Company
03.2017 - 12.2018
  • Completed data entry tasks with accuracy and efficiency.
  • Sorted documents and maintained organized filing process.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Organized, sorted, and checked input data against original documents.
  • Created and maintained data entry logs to track data entry activities.

Patient Registration Representative

Appasamy Hospitals
08.2010 - 12.2016
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Resolved scheduling conflicts to avoid double-booked appointments and provider availability issues.
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Answered phone calls and messages for physician medical facility, scheduling appointments, and handling patient inquiries.
  • Assisted with medical coding and billing tasks.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.

Insurance Coordinator

Appasamy Hospitals
04.2010 - 08.2014
  • Prepared insurance claims for submission to clearinghouses or insurance companies.
  • Filed and tracked insurance claims and communicated claims status to patients.
  • Achieved revenue goals by managing collections and accounts receivables, referral process, and insurance billing.
  • Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
  • Obtained prior authorization and precertification for outpatient procedures.
  • Maintained confidentiality of patient finances, records, and health statuses.
  • Checked documentation for accuracy and validity on updated systems.
  • Coordinated with contracting department to resolve payer issues.
  • Prepared insurance claim forms or related documents and reviewed for completeness.

Education

Certified Professional Coder

Focus Healthcare Solutions
03-2025

Anatomy

Focus Healthcare Solutions
India
11-2024

Master Of Business Administration - Human Resources Management

Madras University
04.2015

Skills

  • Flexible Schedule
  • Computer Skills
  • Volunteer Recruitment
  • Clerical Support
  • Data Entry
  • Community Engagement
  • Recordkeeping
  • Administrative tasks
  • Public Speaking
  • Teamwork and Collaboration
  • MS Office
  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Time management

Timeline

Volunteer (Registration Desk)

Covington Multicare
04.2024 - Current

Data Entry Clerk

Diamond Trading Company
03.2017 - 12.2018

Patient Registration Representative

Appasamy Hospitals
08.2010 - 12.2016

Insurance Coordinator

Appasamy Hospitals
04.2010 - 08.2014

Certified Professional Coder

Focus Healthcare Solutions

Anatomy

Focus Healthcare Solutions

Master Of Business Administration - Human Resources Management

Madras University

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Kalpana Raji