Kalup Griffis
Rockford,IL
Summary
Dedicated and driven professional with a strong military background. Excels in high-pressure environments and effectively collaborates with diverse teams. Proven track record of adaptability, leadership, and problem-solving skills. Committed to achieving organizational goals and delivering exceptional results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Maintenance Technician
EVAPCO
Greenup, IL
10.2025 - Current
- Trained junior technicians on safety protocols and operational best practices to promote a safe work environment.
- Implemented process improvements that increased reliability of equipment and reduced repair frequency.
- Coordinated with external vendors for specialized repairs and services, maintaining quality standards in operations.
- Led troubleshooting efforts during emergencies, effectively restoring system functionality under pressure.
- Conducted routine inspections and preventative maintenance on HVAC systems to ensure optimal performance.
- Diagnosed and repaired mechanical issues in chillers, cooling towers, and other equipment efficiently.
Maintenance Technician
Day And Zimmermann Intl
Princeton, IN
04.2025 - 10.2025
- Conducted routine inspections and preventative maintenance on equipment to ensure optimal functionality.
- Diagnosed mechanical issues and performed repairs to minimize downtime across operations.
- Collaborated with team members to streamline maintenance processes, enhancing overall efficiency.
- Managed inventory of maintenance supplies and tools, ensuring availability for timely repairs.
- Conducted routine inspections to identify maintenance needs and ensure operational efficiency.
- Performed repairs on machinery to minimize downtime and enhance productivity.
Shift Manager
Pizza Hut
Rockford, IL
09.2024 - 04.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
Assistant Store Manager
Dollar General Market
Mt. Carmel IL
12.2023 - 03.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
Deli Cook
Buy-Low Iga
Mt. Carmel IL
09.2023 - 12.2023
- Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
- Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
- Streamlined prep processes by creating an effective workflow that reduced preparation time without compromising product quality.
- Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.
Sales Representative
RNR Tire Express
Rockford, IL
05.2023 - 07.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Assistant Project Coordinator
Life Decisions
Rockford, IL
12.2022 - 05.2023
- Coordinated project progress and updates to key stakeholders
- Scheduled meetings with stakeholders to discuss upcoming projects and current progress
- Prepared meeting agendas and minutes for distribution and record keeping
- Helped youth develop and maintain coping skills to resolve matters positively
- Partnered with community resources to provide supportive services for youth
- Conducted youth workshops to encourage communication, teamwork, and cooperation
Shift Manager
Pizza Hut
Rockford, IL
06.2022 - 12.2022
- Answered customer questions and addressed problems and complaints in person and via phone
- Supervised employees to complete tasks and achieve goals in absence of store management
- Balanced cash registers to prepare for nightly deposits
- Trained and supervised new employees to provide outstanding customer service and properly operate the cash register
- Opened and closed store by following proper procedures documented in opening and closing checklist
- Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
- Stocked Inventory and reordered when inventory dropped to specified level
Department Manager, Crew Trainer
McDonald's
Rockford, IL
01.2017 - 04.2022
- Greeted customers in a friendly manner while providing excellent customer service
- Set a positive example for crew members by providing high-quality efficient service
- Trained new crew members
- Scheduled and received food and beverage deliveries, while adhering to food cost and budget
- Applied knowledge of supply needs and trends to estimate required supplies
Front Desk Supervisor
Cedar Park Amusement Park
Sandusky, OH
05.2021 - 08.2021
- Manage various forms of communication with the campus population including answering inquiries via phone, and in person
- Scheduled campus visits for large school groups, guidance counselors, and independent consultants
- Assisted with the registration and enrollment processes
- Maintained a professional and polite demeanor while working
Education
High School -
Auburn High School
Rockford, Il05-2019
Skills
- Written and Verbal Communication Skills
- Proficient with Microsoft Suite
- Proficient with Google
- Knowledgeable of Social Media Management
- Excellent Interpersonal Skills
- Leadership Skills
- Creative
- Detail-oriented
- Team Leadership
- Assessing risks
- Teamwork and Loyalty
- First Aid Proficiency
- Equipment management
- Squad Movement
- Fireteam Coordination
- Urban Warfare
- Physical Fitness
- Radio Communications
- Land Navigation
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Preventive Maintenance
- Hand and power tools
- Electrical troubleshooting
- Mechanical repair
- Safety awareness
- Parts replacement
- Equipment installation
- Plumbing
- Industrial equipment
- HVAC systems
- Hydraulic systems
- Electrical panels
Certification
Combat life saving
First responder
Illinois basset license
Food safety license
Community Service
Student Government President, Auburn High School, 2019
Timeline
Maintenance Technician
EVAPCO
10.2025 - Current
Maintenance Technician
Day And Zimmermann Intl
04.2025 - 10.2025
Shift Manager
Pizza Hut
09.2024 - 04.2025
Assistant Store Manager
Dollar General Market
12.2023 - 03.2024
Deli Cook
Buy-Low Iga
09.2023 - 12.2023
Sales Representative
RNR Tire Express
05.2023 - 07.2023
Assistant Project Coordinator
Life Decisions
12.2022 - 05.2023
Shift Manager
Pizza Hut
06.2022 - 12.2022
Front Desk Supervisor
Cedar Park Amusement Park
05.2021 - 08.2021
Department Manager, Crew Trainer
McDonald's
01.2017 - 04.2022
High School -
Auburn High School