Kalyan McMullen
Tallahassee,Florida
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service. Educational focus on crime, society, and how they interact with the government, with a focus on evidence based policy and improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Clerk
Ragan's Ace Hardware
Perry, FL
03.2021 - Current
- The primary focus was to help customers find the items they needed, and then cash them out.
- Often times, diagnosing potential issues that the customer was having (leaky toilet, pump running hot, light not turning on, etc.) is necessary. Then, grabbing the items they needed, following a basic explanation of how to use said items.
- Maintenance and cleaning chores, such as organizing, sweeping, taking out the trash, unloading trucks, etc. being secondary focuses of this job.
- Customer service was a key priority, with customer interactions being personal and professional.
- I was the primary trainer of new employees for a short time (roughly six months, two to three employees).
- I left my job in 2023 and came back in 2024, as I left due to schooling needs.
Cashier/Footwear Associate
Academy Sports and Outdoors
Tallahasse , Florida
04.2024 - 09.2024
- Learned roles of other departments (team sports and cashier) to provide coverage and keep store operational.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Scanned items and checked pricing on cash register for accuracy.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Issued receipts, refunds, credits or change due to customers.
Education
Bachelor of Arts - Criminology
Florida State University
Tallahassee, FL05-2025
Associate of Arts -
North Florida Community College
Madison, FL05-2023
High School Diploma -
Taylor County Highschool
Perry, FL05-2023
Affiliations
- I have a range of different activities that I enjoy doing, with the most common activities being working out, gaming, reading, watching TV/anime, and cooking. podcasts (range of subjects, recently been law based) and cooking. I love to hunt and fish, but I rarely get to partake in these activies. Most if not all of my hobbies can be done alone, but I really enjoy when I get to spend time with my girlfriend, family, and friends while partaking in the hobbies.
Accomplishments
- I have received numerous educational rewards throughout my educational career, receiving Valedictorian at my high school, two semesters of being on the President's List, and all remaining collegiate semesters receiving the Dean's List. I also received the Moore Scholarship upon my enrollment at FSU.
- I also received an award as a Sunshine State Scholar.
Certification
- I am certified in four Microsoft programs: PowerPoint, Word, Excel, and OneNote, while also being certified in AutoCAD 2013.
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Cashier/Footwear Associate
Academy Sports and Outdoors
04.2024 - 09.2024
Cashier/Clerk
Ragan's Ace Hardware
03.2021 - Current
Bachelor of Arts - Criminology
Florida State University
Associate of Arts -
North Florida Community College
High School Diploma -
Taylor County Highschool
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