Felicia Evans
Bettendorf,IA
Summary
Wanting to pursue in the career as a Financial Analyst, Accountant, or Entrepreneur. Acknowledging these career paths with a solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven the ability to manage high-volume transactions efficiently and resolve issues promptly. And having demonstrated my strength in cash handling and communication skills. Being able to utilize those strong communication skills and attention to detail to ensure our customers' satisfactions, hoping to have them leave with a smile, and operating with efficiency. With the addition of maintaining accuracy and resolving conflicts smoothly.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Clerk
Fareway Meat & Grocery
04.2024 - Current
- Operated cash register, processed transactions accurately and efficiently.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Managed cash handling procedures, ensuring proper reconciliation at shift end.
- Maintained cleanliness and organization of checkout area for optimal efficiency.
- Built relationships with customers to encourage repeat business.
- Effectively conveying information and assisting customers.
Regular Babysitter
River City Church
05.2021 - 03.2024
- Work with a team to help teach over 35 children
- Communicate and lead the children through worship & games
- Adapt to different situations that come with children behaviors
- Supervised children's activities, ensuring a safe and engaging environment.
- Developed age-appropriate educational games to promote learning and creativity.
Education
High School Diploma -
Scott Community College
Riverdale, Iowa05-2025
High School Diploma -
Bettendorf High School
Bettendorf, IA05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Efficient with Time management skills
- Team collaboration
Accomplishments
- Graduated with a Small Business Management Certificate
- Received and Obtained a scholar from National Honors Society High School of Scholars
Certification
- Small Business Management Certificate
Languages
English
Native or Bilingual
French
Limited Working
German
Elementary
Timeline
Cashier/Clerk
Fareway Meat & Grocery
04.2024 - Current
Regular Babysitter
River City Church
05.2021 - 03.2024
High School Diploma -
Scott Community College
High School Diploma -
Bettendorf High School
Awards
Presidential Award, 2019-2020, Bowling, 2013-Present, Won more than seven medals, Received scholarship, Cheerleading Manager, 2020, Cheerleader, 2020, National Honor Society, 2022-Present, Social Emotional Learning Leadership Crew, 2023, Taekwondo, 2022-2023
Community Service
Red Cross, 2019-05, 2021-09, Assist with different service activities at Red Cross, May 2019-September 2021, Help coordinate service projects with River City Church, January 2021-Present
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