Career objectives: To build up career by delivering highest level of professionalism and competence to attain the desired level of performance in any organization. Feel enthusiastic to work and engage in a profession where there is a scope and opportunity to develop new skill and technology so that through which human being and the society can be benefited.
Overview
15
15
years of professional experience
Work History
Aisle Worker Cum Cashier
Amazing Savings L.L.C
Plainview, NY
07.2022 - Current
Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand
Worked hard to learn required tasks quickly to maximize performance
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
Built and maintained working relationships with peers and upper management
Carried out individual work in various capacities to promote business and achieve assigned goals.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Processed sales transactions to prevent long customer wait times.
Offered customers carry-out service at completion of transaction.
Owner
Family Business
Rajshahi, Bangladesh
09.2019 - 05.2022
Devised business and marketing plans and prepared monthly financial reports
Set pricing structures according to market analytics and emerging trends
Led startup and creation of operational procedures and workflow planning
Supervised performance of workers with goals of improving productivity, efficiency and cost savings
Enhanced operational performance by developing effective business strategies, systems and procedures
Managed sales presentations to promote product and brand benefits
Developed and implemented successful sales strategies to meet business goals
Trained teams on specific operations, applicable procedures and techniques for each job site.
Senior Officer, Deputy Manager
Dutch Bangla Bank Ltd
Chapainawabganj, Bangladesh
10.2014 - 08.2019
Managed and motivated [18] employees
Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up
Received internal audit score of [88] %
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
Increased efficiency and drove branch revenue by optimizing daily operations
Designed sales and service strategies to improve revenue and retention
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits
Assigned duties to employees and examined work for accuracy, neatness and timeliness
Obtained new borrowers and retained existing borrowers to maintain consistent growth in accounts and receivables
Disciplined employees to encourage compliance with company policies and procedures
Managed and inspired team members to perform to full potential, driving branch profitability
Verified cash by balancing cash drawers and maintaining cash count records
Directed team members in authorizing loans and opening checking and savings accounts
Adhered to financial services security and audit procedures
Opened new checking, savings and lines of credit for customer accounts.
Teller Officer
Dutch Bangla Bank Ltd
Dhaka, Bangladesh
05.2009 - 10.2014
Maintained confidentiality of bank records and client information
Ordered checks, placed stop payment orders and conducted additional special services for customers
Adhered to financial services security and audit procedures
Met or exceeded sales goals by promoting bank products and services in customer interactions
Opened new checking, savings and lines of credit for customer accounts
Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds
Delivered exceptional service to customers in person or over telephone
Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing
Built and maintained client relationships through quality, personalized interactions
Performed transactional, operational and customer support tasks through knowledge of bank procedures and products
Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks
Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails
Kept branch premises areas clean, organized and fully operational.
Education
Master of Science - Biomedical Engineering
SUNY Stony Brook
Stony Brook, NY
09-2023
MBA - Finance -
North Bengal International University
02.2018
Master of Science - Physics -
Rajshahi University
12.2006
Bachelor of Science - Physics -
Rajshahi University
05.2005
Skills
Having experience in assisting lab experiments in academic programs