Summary
Overview
Work History
Education
Skills
Timeline
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Kalyanashish Biswas

Kalyanashish Biswas

Hicksville,NY

Summary

Career objectives: To build up career by delivering highest level of professionalism and competence to attain the desired level of performance in any organization.

Overview

15
15
years of professional experience

Work History

Aisle Worker Cum Cashier

Amazing Savings
Plainview, NY
07.2022 - Current
  • Oversee daily loading and unloading merchandises operation and check with the supplied invoices.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Carried out individual work in various capacities to promote business and achieve assigned goals.
  • Provided quality service to customers and associates inquiring about product availability or order status.
  • Monitored stock levels to ensure availability of items in the warehouse at all times.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Business Owner

Family Business
Rajshahi, Bangladesh
08.2019 - 05.2022
  • Take care of Family business due to sudden death of uncle.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Organized and managed daily operations of family-owned business.
  • Resolved customer complaints promptly and professionally.
  • Monitored inventory levels of raw materials, finished goods, or other items.
  • Reviewed sales figures regularly to determine effectiveness of marketing efforts.
  • Monitored daily accounts receivable and payable activities to ensure accuracy of cash flow projections.
  • Tracked payments from customers, vendors, and other third parties to ensure timely processing of payments.

Senior Officer, Deputy Manager

Dutch Bangla Bank Ltd
Chapainawabganj , Bangladesh
10.2014 - 08.2019
  • Opened new checking, savings and lines of credit for customer accounts.
  • Issuence of cheque books and ATM cards for customers.
  • Performed duty as branch Deputy Manager.
  • Performed as an Authorizer teller to authorize daily banking transactions. (deposit cash and withdrawal)
  • Having experience on 100% online banking platform using Oracle, UBS banking software.
  • Oversee the ATM's cash positions and replenish when needed.
  • Assisted customers in person and via telephone to reorder checks and provide bank statements and account balances.
  • Compliance of central bank and internal audit.
  • Preparation of yearly income expense budget for the branch.
  • Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
  • Preparing various meeting minutes for the branch and confirm their due submission to respective reporting division/organization.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Designed sales and service strategies to improve revenue and retention.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.
  • Obtained new borrowers and retained existing borrowers to maintain consistent growth in accounts and receivables.
  • Disciplined employees to encourage compliance with company policies and procedures.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Verified cash by balancing cash drawers and maintaining cash count records.
  • Directed team members in authorizing loans and opening checking and savings accounts.
  • Adhered to financial services security and audit procedures.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
  • Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
  • Adhered to federal and state compliance guidelines relative to retail mortgage lending.
  • Performed daily maintenance of loan applicant database.
  • Delivered high levels of customer service to facilitate smooth processes.
  • Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.

Teller Officer

ChapainawabganjDutch Bangla Bank Ltd
Dhaka, Bangladesh
05.2009 - 10.2014
  • Maintained confidentiality of bank records and client information.
  • Opening various types of deposit accounts current,checking, savings, fixed deposit and recurring deposit accounts.
  • Order and issuance of customer check books and ATM cards.
  • Worked on 100% online banking platform using Oracle, UBS banking software.
  • Placed stop payment orders and conducted additional special services for customers.
  • Adhered to financial services security and audit procedures.
  • Yearly income expense budget preparation.
  • Preparing various meeting minutes and confirm their due submission to respective reporting division/organization.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Delivered exceptional service to customers in person or over telephone.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Built and maintained client relationships through quality, personalized interactions.
  • Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
  • Kept teller window areas clean, organized and fully stocked.

Education

Master of Science - Biomedical Engineering

SUNY Stony Brook
Stony Brook, NY
12-2028

MBA - Finance

North Bengal International University
Bangladesh
02.2018

Master of Science - Physics

Rajshahi University
Bangladesh
12.2006

Bachelor of Science - Physics

Rajshahi University
Bangladesh
05.2005

Skills

  • Good Verbal and Written Communication
  • Team Collaboration
  • Loading and Unloading Procedures
  • Customer Relations
  • Inventory Stocking
  • Experience in Leadership
  • Equipment Operation
  • Maintenance Understanding
  • Quantitative Skills
  • Improvement Plan Knowledge
  • Friendly, Positive Attitude
  • Good Work Ethic
  • Reliable & Trustworthy
  • Organizational Skills
  • Computer Skills
  • Problem Resolution
  • Internal Auditing
  • Financial Statement Preparation
  • General Ledger Maintenance
  • Account Reconciliation

Timeline

Aisle Worker Cum Cashier

Amazing Savings
07.2022 - Current

Business Owner

Family Business
08.2019 - 05.2022

Senior Officer, Deputy Manager

Dutch Bangla Bank Ltd
10.2014 - 08.2019

Teller Officer

ChapainawabganjDutch Bangla Bank Ltd
05.2009 - 10.2014

Master of Science - Biomedical Engineering

SUNY Stony Brook

MBA - Finance

North Bengal International University

Master of Science - Physics

Rajshahi University

Bachelor of Science - Physics

Rajshahi University

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Kalyanashish Biswas