Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Kalyani Sendil

Redmond,WA

Summary

Seeking a senior leadership position where I can leverage my strategic thinking, technical expertise, and people skills to drive strategic product vision, roadmap, and cross-functional collaboration to deliver impactful solutions

Accomplished Technology leader with 20+ years of experience leading high performing and highly engaged team in the Telecommunication industry. I excel at bringing cross functional teams that design, develop, and deliver world class products with excellent customer experience. Approachable and Effective People leader with history of successfully recruiting, coaching/mentoring, and retaining top talent across multiple locations. Collaborative and Hands-on leadership style known for delivering customer focused solutions, I thrive on empowering teams and individuals to achieve their full potential and exceed their goals.

Overview

24
24
years of professional experience

Work History

Sr. Manager

T-Mobile
01.2015 - Current


  • End-to-End Solution Management: Spearheaded end-to-end solution management, from program inception to delivery, for subscription partner integration.
  • Team Leadership: Managed a dynamic team of 8 FTEs and 10 NTWs, comprising Principal and Senior Technical Product Managers across diverse portfolios (HSI, VAS, Solution Revenue) in the consumer line of business.
  • Complex Program Delivery: Successfully led large, multi-million-dollar, cross-domain programs (12+ domains), ensuring on-time delivery.
  • Strategic Direction: Guided the team in shaping scope, solution design, architecture, and delivery planning. Provided hands-on leadership, offering a 360-degree view of solutions, status, risks, and mitigation to upper management.
  • Partner Integrations: Orchestrated seamless integrations with major entertainment partners, including Google, Hulu, Apple, Paramount, Pandora, Amazon Prime, and AAA.
  • Strategic Funding: Articulated the benefits of an in-house platform, securing $17M in funding for foundational work.
  • E2E Design: Oversaw solution architecture, design, delivery, and execution of the new subscription marketplace platform.
  • Talent Management: Attracted, mentored, and retained top talent—both full-time and contract workers—fostering an environment where people and technology thrive together.
  • Stakeholder Relations: Cultivated excellent relationships at all levels, actively engaging in daily program activities, coordination, and project oversight.
  • Workforce Transformation: Played a pivotal role in workforce transformation efforts, serving as a Sr. Manager/Manager interviewer.
  • Operational Excellence: Collaborated with other managers on operational improvements, enhancing employee engagement, shortening assessment timelines, and fostering a culture of recognition.


Manager

T-Mobile
01.2013 - 01.2015


  • Team Leadership: Led a sizable team of Technical Product Managers and System Analysts, supporting critical frontline and digital systems. Our responsibilities encompassed design and architecture for 15+ applications.
  • Dynamic Environment: Cultivated a dynamic work atmosphere, fostering innovation and continuous improvement among both full-time employees (FTEs) and non-traditional workers (NTWs).
  • Strategic Recruitment: Successfully recruited a highly motivated and skilled System Analyst to enhance our existing team’s capabilities, specifically for the Universe 2.0 Program.
  • Effective Onboarding: Established an efficient onboarding process for new team members, ensuring seamless integration and alignment with key initiatives.
  • Collaboration: Collaborated with peers to create and update the SA Playbook, providing essential guidelines for System Analysts during the Project SDLC. This initiative accelerated their efficiency and productivity within just two weeks of joining.
  • Knowledge Sharing: Fostered a culture of collaboration and knowledge sharing within the team by hosting release reviews and demonstrating functionality across various systems and channels.
  • Expectations and Accountability: Clearly communicated expectations and held team members accountable for maintaining company standards, adhering to standardized design documentation, and exhibiting professional behavior.
  • Continuous Improvement: Introduced Post Release Reviews to ensure thorough understanding of system changes after each release. Additionally, established Release Retrospectives to celebrate achievements and identify areas for improvement in collaboration with partner teams.
  • Capacity Estimation: Implemented a process to estimate the team’s capacity versus demand by release, providing valuable insights for senior leadership.
  • Scrum Efficiency: Enhanced scrum team efficiency by personally handling first-level triage for QA and production defects.

Principal Systems Analyst / Sr. System Analyst

T-Mobile
01.2009 - 01.2013
  • Promoted: Elevated from Sr. System Analyst to Principal System Analyst in just 18 months, demonstrating exceptional leadership and work quality.
  • Design/Delivery: Oversaw large multi-domain projects, delivering essential artifacts like functional specifications, integration specifications, traceability matrices, and UML diagrams.
  • Design Leadership: Successfully coordinated design activities, led design reviews, and obtained sign-offs across multiple teams.
  • Collaboration: Attended daily stand-ups, clarified issues, and collaborated with the enterprise testing team on test coverage and plans.
  • Process Improvement: Introduced a consistent project status reporting system for the team.

Software Developer IV

T-Mobile
01.2008 - 01.2009
  • Led development for frontline systems used by care and retail representatives.
  • Managed contract staff, operational tasks, and code integrity.
  • Pioneered initiatives like the Equipment Installment Program and Employee phone benefits.

Software Developer III

T-Mobile
11.2000 - 05.2005
  • Developed web features for T-Mobile’s digital properties.
  • Oversaw sales and account management features for prospects and existing customers.
  • Delivered promotions/offers on the home page with short turnarounds..

Software Developer

DOT com startups
11.1999 - 11.2000
  • Contributed to two startups as a versatile developer, tester, and project manager.

Education

Master of Science - Mathematics

Stella Maris College
India
04.1997

Skills

  • Product Management
  • Project lifecycle management
  • Cross-functional team leadership
  • Business Analysis
  • Enterprise Program Management
  • Growing talent, mentoring, and professional coach
  • Portfolio/Intake Management
  • Agile development methodologies Certified SAFe Agilist
  • Strategic Planning
  • Vendor Relationship Management

Volunteer Experience

  • Lake Washington School district approved volunteer (since 2010)
  • CASA – Court Appointed Special Advocate, Snohomish County (since 2021)

Timeline

Sr. Manager

T-Mobile
01.2015 - Current

Manager

T-Mobile
01.2013 - 01.2015

Principal Systems Analyst / Sr. System Analyst

T-Mobile
01.2009 - 01.2013

Software Developer IV

T-Mobile
01.2008 - 01.2009

Software Developer III

T-Mobile
11.2000 - 05.2005

Software Developer

DOT com startups
11.1999 - 11.2000

Master of Science - Mathematics

Stella Maris College

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Kalyani Sendil