Kalyiah Robinson
Chicago,IL
Summary
Achieved high patient satisfaction through dedicated care and support in fast-paced healthcare settings. Fostered a positive environment for patients and staff by utilizing strong communication skills. Applied comprehensive knowledge of medical procedures and monitoring techniques to adapt to evolving patient needs.
Achieved high levels of patient comfort through effective support in medical procedures. Improved patient record management processes, contributing to better healthcare delivery. Collaborated with healthcare teams to enhance overall patient care outcomes.
Collaborated effectively with families to address dynamic needs, delivering reliable and consistent childcare services.
Delivered high-quality childcare services by applying CPR and first aid knowledge for infants and children. Enhanced educational entertainment options to support parents' needs. Fostered a protective and vigilant environment, ensuring children's safety and well-being.
Achieved timely completion of tasks by effectively coordinating with team members. Delivered consistent support across various assignments, contributing to overall team success. Built strong relationships through excellent interpersonal skills, fostering a positive work atmosphere.
Overview
17
17
years of professional experience
Work History
Administrative Assistant/Nanny
Wake N Bakery Inc.
Chicago, IL
06.2022 - Current
- Managed scheduling and calendar coordination for multiple executives to enhance organizational efficiency.
- Developed and maintained filing systems to ensure easy access to critical documents.
- Executed travel arrangements, including booking flights and accommodations, to streamline business trips.
- Assisted with budget tracking and expense reporting to support financial accuracy.
- Developed and implemented engaging educational activities tailored to age-specific needs.
- Managed household tasks including meal preparation, laundry, and organization of children's belongings.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Patient Technician, Skilled Care
Rush Oak Park Hospital/ Medical University
Chicago, IL
01.2020 - 07.2021
- Exhibited flexibility in scheduling by fulfilling 12-hour evening shifts and providing coverage in med-surge telemetry and ER when necessary.
- Engaged with patients through clear communication strategies, ensuring appropriateness for age and cognitive level, and respecting cultural diversity.
- Facilitated effective communication and teamwork among hospital staff to support optimal medical outcomes.
- Implemented CDC protocols for hand hygiene and management of infectious or hazardous substances to ensure safety compliance.
Freelance Childcare Provider
Chicago, IL
02.2009 - 01.2020
- Experienced with providing exceptional supervision and care of special needs children
- Organized and executed scheduled activities, developed and reinforced daily routines, and taught children good hygiene habits
- Used technology and other strategies to make lessons accessible for all students
- Consistently refined one’s instructional and management techniques
In-home Healthcare Aid
Premier Home Healthcare
Oak Park, IL
02.2018 - 09.2018
- Provided in-home care for disabled, elderly, cognitively impaired, or chronically ill patients.
- Prepared food according to diet restrictions ran errands, light housekeeping, grocery shopping, and laundry.
- Transported patients to and from medical appointments.
- Assisted patients with daily grooming, feeding, bathing, and dressing.
- Preserved patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing
Sales Associate
Chicago, IL
07.2015 - 12.2015
- Handled financial transactions by using cash register and credit card reader accurately
- Managed dressing room, preventing opportunities for thefts and returned unpurchased items
- Maintained fully stocked shelves on the sales floor and organized stock room
- Assisted customers by answering their questions promptly and thoroughly
- Provided quality assurance by making sure overall store remained within company standards
Intern
Ann & Robert H. Lurie’s Children Hospital
Chicago, IL
07.2014 - 03.2015
- Human Resources Department Intern.
- Answered phones, directed calls to appropriate staff and relayed detailed messages as needed.
- Filed candidate application folders, ensuring inclusion of pertinent patient information.
- Received accommodation for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.
Education
Youth Leadership Training Certificate - undefined
Leaders Up
Certified Nursing Assistant/CPR Certified -
Chicago Community Learning Center
03.2018
High School Diploma - undefined
Christ the King High School
01.2015
Skills
- Achieved optimal patient outcomes through vigilant monitoring of vital signs Enhanced patient safety by promptly identifying health status changes Improved care protocols through insightful patient observation
- Transmitted intricate medical terminology to ensure understanding in patient care and promote teamwork across disciplines
- Achieved improved patient care coordination through successful integration of electronic medical records Increased operational efficiency by enhancing user proficiency in the Epic system Maximized the effectiveness of electronic medical records across departments through targeted initiatives
- Achieved high patient care standards through proactive monitoring and collaboration with healthcare professionals Improved patient experiences by enhancing safety protocols Established a foundation of trust and support for patients during their healthcare journey
- Achieved improved patient outcomes by streamlining access to essential services and resources Enhanced patient experiences through effective support and advocacy initiatives Strengthened connections between patients and healthcare providers, leading to increased trust and overall satisfaction
- Identified and addressed the needs of suicidal and wounded patients, streamlining access to necessary healthcare and mental health services
- Engaged with stakeholders to build trust and facilitate effective communication
- Implemented structured routines and engaging activities to support toddler care and development
- Coordinated logistics and scheduling for various activities to ensure seamless execution and participant satisfaction
- Developed and applied positive reinforcement methods to encourage desired behaviors among team members
- Delivered compassionate emotional support, fostering a safe environment for open communication
Timeline
Administrative Assistant/Nanny
Wake N Bakery Inc.
06.2022 - Current
Patient Technician, Skilled Care
Rush Oak Park Hospital/ Medical University
01.2020 - 07.2021
In-home Healthcare Aid
Premier Home Healthcare
02.2018 - 09.2018
Sales Associate
07.2015 - 12.2015
Intern
Ann & Robert H. Lurie’s Children Hospital
07.2014 - 03.2015
Freelance Childcare Provider
02.2009 - 01.2020
Youth Leadership Training Certificate - undefined
Leaders Up
High School Diploma - undefined
Christ the King High School
Certified Nursing Assistant/CPR Certified -
Chicago Community Learning Center