Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kalyn Kershner

Rancho Cucamonga,CA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, use of registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Lead Audio Visual Technician

University Of Redlands
01.2023 - Current
  • Set up projectors, laptops and microphones for live presentations.
  • Tested and calibrated audio and visual equipment to verify proper operation.
  • Provided technical support to event staff and presenters, reducing technical issues and delays.
  • Maintained and troubleshot audio and visual equipment to minimize downtime.
  • Managed and trained student employees in proper protocol.

Media Services Technician

University of Redlands
09.2019 - 12.2022
  • Managed day-to-day AV operations, supervising equipment removal and return.
  • Placed microphones, speakers, etc. in specific locations to maximize audio quality of events.

Pizza Hut Delivery Driver

Pizza Hut
06.2022 - 08.2022
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Prepared food orders, cooking on grill and operating fry station.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.

Sales Associate

Ross Dress for Less
07.2021 - 08.2021
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.

COVID Resource Desk Assistant

University of Redlands
01.2021 - 04.2021
  • Answering COVID-related questions and assisting with university app related problems.
  • Handling the reprinting and distribution of student IDs.

Cat Kennel Technician

OSPCA
06.2020 - 01.2021
  • Maintained clean and orderly play yards, kennels and cages.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Careful care-giving and administering of medication to sick animals

Education

Bachelor of Arts - Creative Writing

University Of Redlands
Redlands, CA
04.2023

Skills

  • 4 years customer service
  • Experience working with cash/registers
  • Able to work independently as well as in group setting
  • Audio visual training
  • Limited management experience
  • Excellent time management

Affiliations

  • Collegiate Athlete
  • Weight Lifting
  • 16 years of softball
  • 6 years fo cross-country
  • National Society of Leadership and Success
  • Intramural Flag-Football
  • Intramural Volleyball
  • Creative Writing Society
  • Hawaii Club

Timeline

Lead Audio Visual Technician

University Of Redlands
01.2023 - Current

Pizza Hut Delivery Driver

Pizza Hut
06.2022 - 08.2022

Sales Associate

Ross Dress for Less
07.2021 - 08.2021

COVID Resource Desk Assistant

University of Redlands
01.2021 - 04.2021

Cat Kennel Technician

OSPCA
06.2020 - 01.2021

Media Services Technician

University of Redlands
09.2019 - 12.2022

Bachelor of Arts - Creative Writing

University Of Redlands

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Kalyn Kershner