Kalyn Marshall
Charlotte,NC
Summary
Skilled Payroll Specialist overseeing payroll, documentation and reporting functions. Managed assets and portfolio for Real & Commercial properties. Engaging and personable, Proficient communication and customer service skills. Strong accurate data entry abilities, phone etiquette. VLOOK UP. 40MPH. MS Office Suite (Word, Excel, Outlook, PowerPoint).“11,000+ KPH 10-Key score”
Overview
11
11
years of professional experience
Work History
Reimbursement Specialist
Caremetx, LLC - TEMP
Charlotte, NC
06.2023 - 02.2024
- Delivered timely information to insurance representatives to resolve common and complex issues.
- Employed clinical and billing codes expertise to correct billing inconsistencies.
- Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
- Monitored and documented accounts receivable trends and account-specific profitability.
- Used data entry skills to accurately document and input statements.
- Monitored outstanding invoices and performed collections duties.
- Handled account payments and provided information regarding outstanding balances.
Benefits Verification Specialist
Lash Group
Fort Mill, SC
11.2018 - 03.2023
- Researched and evaluated new benefits programs to select cost-effective providers and coverage levels.
- Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
- Delivered timely information to insurance representatives to resolve common and complex issues.
- Collected and reviewed all patient insurance benefit information, to the degree authorized by the SOP of the program.
- Provided assistance to physician office staff and patients to complete and submit all necessary insurance forms and program applications.
Senior Account Manager
Cold River Land Management
Alpharetta, GA
03.2015 - 08.2018
- Identified potential reasons for higher property tax appraisals and performed research to determine validity.
- Familiarized county assessors, assessment office employees and field-based staff with updated tax assessment policies and procedures.
- Prepared and maintained maps of boundaries, inventories of land and structures and applicable exemptions.
- Educated owners about assessments, resolved concerns and defended valuations during public appeals.
- Researched land, property and market values to complete estimations.
- Provided property owners with timely notices detailing assessment findings.
- Managed 23 accounts by reviewing and mitigating discrepancies and collaborating with account holders.
- Trained new employees on accounting principles and company procedures.
- Managed invoicing and payment processing operations.
- Executed billing tasks and recorded information in company databases.
- Used data entry skills to accurately document and input statements.
- Received and sorted mail, prepared packages for delivery and scanned documents.
Payroll Specialist
Simonds Custom Homebuilders INC
Charlotte , NC
05.2013 - 03.2015
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed employee W-9 and I-9 forms and managed benefits and leave time.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Supported finance department payroll administration while monitoring reportable hours of 21 full-time employees.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Reviewed time records for 40+ employees to verify accuracy of information
Education
LPN, Diploma - Nursing
Southeastern College
Charlotte, NCDiploma -
Georgia Piedmont Technical College
Clarkston, GA05.2013
Skills
- Internal Controls
- Check Writing
- Office Systems Management
- Tax Expertise
- Due Diligence
- Data Analysis
- Research Support
- Biweekly Payroll Processing
- Meeting Deadlines
- Telephone Etiquette
- Billing
- Account Balancing
- Payment Collection
- Customer Relationship Management
- Time management
- Customer service
- Customer Service
- Schedule Coordination
- Appointment Confirmation
- Email Management
Timeline
Reimbursement Specialist
Caremetx, LLC - TEMP
06.2023 - 02.2024
Benefits Verification Specialist
Lash Group
11.2018 - 03.2023
Senior Account Manager
Cold River Land Management
03.2015 - 08.2018
Payroll Specialist
Simonds Custom Homebuilders INC
05.2013 - 03.2015
LPN, Diploma - Nursing
Southeastern College
Diploma -
Georgia Piedmont Technical College