Kalyn Miller
Dublin
Summary
Operations leader with Amazon experience managing teams, optimizing workflows, and ensuring compliance in high-volume environments. Skilled in system monitoring, incident response, and process improvement with a focus on reliability and uptime. Seeking to apply leadership and technical operations expertise in data center management.
Overview
7
7
years of professional experience
Work History
L5 area manager
Amazon
West Jefferson
11.2020 - Current
- Lead and develop a team of 70+ associates, ensuring operational uptime, safety, and compliance.
- Oversee workflow execution, equipment performance, and issue resolution to minimize downtime.
- Use data and reporting tools to track performance, forecast demand, and drive process improvements.
- Partner with engineering, IT, and maintenance teams to maintain infrastructure reliability.
- Direct incident response and root-cause analysis to resolve critical operational disruptions.
- Implement Lean/Six Sigma initiatives that improve efficiency and system stability.
- Enforce safety, compliance, and security standards across operations.
- Coach and mentor associates for technical and leadership growth.
Ship Clerk
Amazon
West Jefferson
02.2020 - 11.2020
- Coordinated outbound shipments, ensuring accuracy, compliance, and on-time trailer departures.
- Monitored inventory and shipment data, reconciling discrepancies through system reporting tools.
- Partnered with transportation and dock teams to optimize trailer flow and reduce delays.
- Escalated and resolved shipment issues, performing root-cause analysis to prevent recurrence.
- Trained associates on shipping processes, system usage, and safety protocols.
Process Assistant
Amazon
Columbus
12.2018 - 02.2020
- Assisted in processing customer orders and managing inventory levels.
- Coordinated communication between teams to enhance workflow efficiency.
- Supported team members in maintaining safety and operational standards.
Skills
- Operations Management & Workforce Leadership
- Data-Driven Decision Making & Metrics Tracking
- Incident Response, Root-Cause Analysis & Escalation Management
- Compliance, Safety, and Security Enforcement
- Infrastructure & Asset Monitoring
- Process Optimization (Lean/Six Sigma Principles)
- Cross-Functional Team Collaboration (Engineering, IT, Maintenance)
- Training, Coaching, and Staff Development
Timeline
L5 area manager
Amazon
11.2020 - Current
Ship Clerk
Amazon
02.2020 - 11.2020
Process Assistant
Amazon
12.2018 - 02.2020