Summary
Overview
Work History
Education
Skills
Quality Characteristics
Awards
References
Working With Me
Certification
Timeline
Generic
Kalynn Collins

Kalynn Collins

John Day,OR

Summary

With a diverse background in various fields such as cashier, photographer, lifeguard, CNA, after-school teacher, child care provider, animal professional, digital ad assistant, medical receptionist, and veterinary assistant, I have gained valuable experience. Passionate about animals, music, and science, I am a dedicated individual who finds joy in helping others. As a young entrepreneur, I possess a natural ability to quickly grasp new concepts. Known for thoughtfulness and caring nature, I approach every task with patience and commitment. Offering assistance and brainstorming innovative ideas are activities that I thrive on.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Patient Services Representative

Strawberry Wilderness Community Clinic
02.2023 - 09.2024
  • I took my role as a patient representative seriously and would go above and beyond to represent the patient's needs. I came to know many of them by name and they knew me. I loved making a difference for them.
  • Managed high call volume, prioritizing urgent issues and directing calls appropriately for optimal resolution.
  • Served as a key point-of-contact between the patients and the physicians, medical assistants, and other health professionals.
  • Assisted with billing inquiries and insurance verification, resulting in a smoother financial experience for patients.
  • Resolved patient complaints promptly, demonstrating empathy and understanding while seeking mutually beneficial solutions.

Veterinary Assistant

John Day River Veterinary Center
06.2023 - 07.2024
  • As a Veterinary Assistant at JDRV I enhanced patient care by assisting veterinarians during examinations, surgeries, procedures, diagnostics, and treatments.
  • Fostered compassionate atmosphere for animals and pet owners, easing anxiety and building trust.
  • Managed kennel duties responsibly ensuring cleanliness, comfort, safety, nutrition, hydration, exercise, monitoring, and recovery of boarding and hospitalized animals.
  • Assisted with euthanasia procedures humanely and compassionately to minimize suffering.
  • Maintained clean and hygienic clinic environment, reducing risk of cross-contamination and ensuring safety of all animals.

Digital Ad Assistant

Casper Star-Tribune
01.2021 - 01.2023
  • As a Digital Ad Assistant at the Casper Star-Tribune I managed digital accounts/orders including contracts, creative materials, budget changes, reporting, recommendations, and renewals.
  • Managed Facebook for the Casper, Rapid City, and Bismarck papers.
  • The Best of Wyoming Program Manager.
  • I was on the safety committee, approved the newspaper layout, paginated the classified section, and was the main contact for the printing press before going remote.

Education

Associate of Science - Pre-Veterinary And General Studies

Casper College
Casper, WY
07.2017

High School Diploma -

Upton High
Upton, WY
05.2016

Skills

  • Patient Registration
  • HIPAA Compliance
  • Customer Service
  • Problem-Solving
  • Team Leadership
  • Caring and Empathetic
  • CPR AED
  • Fast Learner
  • Computer Skills
  • Digital Marketing
  • Friendly, Positive Attitude

Quality Characteristics

  • Young Entrepreneur
  • Successful Remote Worker
  • Self-Motivated
  • Love Helping People and Animals
  • Creative Thinker
  • Organized - tend to make lists
  • Hard worker - determined
  • Team Leader

Awards

  • DAR Good Citizen Award 2013 & 2016
  • Presidential Award 2013


References

  • Michelle Robinson, 208-317-5223, Former President of the Casper Star Tribune
  • Susy Burton, 541-620-3166, Long time employee of the Strawberry Wilderness Community Clinic
  • Cody Negri, 208-697-1093, Sales Manager of the Dakota Region at Lee Enterprises

Working With Me

I am a firm believer in doing something with 100% effort and to never give up. I have found that a great team can achieve great things and every piece of the system plays a major role in doing so. Behind every great team is a great manager and in return, a great business with happy customers. I greatly enjoy having good relationships with my co-workers and clients and find it key to success. I am full of ideas and enjoy sharing them. I am always looking for ways to learn and improve both myself and the business.

Certification

  • CPR/AED Certification

Timeline

Veterinary Assistant

John Day River Veterinary Center
06.2023 - 07.2024

Patient Services Representative

Strawberry Wilderness Community Clinic
02.2023 - 09.2024

Digital Ad Assistant

Casper Star-Tribune
01.2021 - 01.2023

Associate of Science - Pre-Veterinary And General Studies

Casper College

High School Diploma -

Upton High

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Kalynn Collins