Kalynn Smith
Fayetteville,AR
Summary
Reliable and perpetually curious professional seeking a full-time position that offers cultural and creative fulfillment utilizing interpersonal and analytical skills.
Overview
7
7
years of professional experience
Work History
International Credentials Analyst
SpanTran: The Evaluation Company
10.2022 - Current
- Analyze international academic and professional credentials to assess U.S equivalency for study and employment purposes, averaging approximately 100 evaluations per week
- Organize and input data into digital database to utilize Salesforce CRM for generation of evaluation reports
- Assist clients with questions on evaluation concerns, optimizing client experience by troubleshooting issues
- Perform internet-based research to collect contextual data necessary for accurate evaluation and to maintain standards of quality
International Admissions Coordinator
University of Arkansas
08.2018 - 09.2022
- Served as supervisor to International Admissions Office (IAO) team members, held weekly meetings with staff, served as point of escalation
- Coordinated and mentored junior evaluators to monitor quality control of evaluations performed and ensured compliance with Graduate School standards and policies
- Assigned tasks to junior evaluators for daily processing and seasonal student onboarding
- Developed new processing procedures for optimization to be implemented by IAO staff and submitted procedures for approval by senior members
- Evaluated international transcripts for international and domestic applicants at the undergraduate and graduate levels (translating grading scales/calculating an equivalent GPA, researching institutional accreditation, verifying document authenticity, etc.)
- Communicated with all other team members, departments, prospective and current students, stakeholders, and the general public as IAO liaison
- Maintained a high degree of professionalism when dealing with sensitive information or challenging situations during the course of an evaluation and the enrollment process for admitted students
- Facilitated knowledge sharing among colleagues by presenting key insights from completed evaluations at internal meetings
- Conducted regular reviews of existing evaluation frameworks, identifying areas for improvement or adaptation based on changing circumstances or needs
- Assisted in developing organizational policies and procedures related to evaluation practices, ensuring compliance with industry standards
- Established strong relationships with students and staff, ensuring clear communication throughout the evaluation process
- Participated in ongoing professional development activities to stay current on best practices in the field of evaluation
- Updated quality control records and reports
International Programs Coordinator
University of Arkansas
08.2017 - 04.2018
- Enhanced international program visibility by developing and executing strategic marketing plans for various study abroad programs
- Hosted delegations for international program partnerships, maintaining positive cross-cultural experiences
- Coordinated international program events and committee meetings
- Maintained student records
Education
Master of Arts - Comparative Literature And Cultural Studies
University of Arkansas
Fayetteville07.2021
Bachelor of Arts - English Language And Literature
Midwestern State University
Wichita Falls05.2014
Skills
- Academic Writing
- Creative Writing
- Document Editing/Annotation/Formatting (AP, MLA, Chicago)
- Information Gathering/Research
- Language Teaching
- Intercultural Communication
- MS Office Suite
- Slate/Salesforce CRM Software
- Analytical Thinking
- Documentation and Reporting
Pronouns
she/her/hers
Websites
Languages
English
Native or Bilingual
French
Elementary
Japanese
Elementary
Awards
- Vinson Award for Creative Writing issued by Midwestern State University, 2011
Timeline
International Credentials Analyst
SpanTran: The Evaluation Company
10.2022 - Current
International Admissions Coordinator
University of Arkansas
08.2018 - 09.2022
International Programs Coordinator
University of Arkansas
08.2017 - 04.2018
Master of Arts - Comparative Literature And Cultural Studies
University of Arkansas
Bachelor of Arts - English Language And Literature
Midwestern State University
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