Ka’Lynne Johnson
Phenix City
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Firehouse Subs. Proven ability to enhance guest experiences through effective teamwork and problem-solving. CPR certified and adept at time management, ensuring efficient operations in fast-paced environments while maintaining attention to detail.
Offering positive attitude and willingness to learn, eager to contribute to recreational environment. Brings foundation in activity organization and customer service, with ability to quickly adapt and pick up new skills. Ready to use and develop communication and teamwork skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Team Member
Firehouse Subs
Phenix City, AL
06.2023 - 08.2023
- Prepared and assembled food items according to company standards and customer specifications.
- Provided exceptional customer service, ensuring satisfaction and enhancing overall dining experience.
- Maintained cleanliness and organization of workstations, complying with safety and sanitation protocols.
- Collaborated with team members to optimize workflow and improve service efficiency during peak hours.
TMT
Taco Bell
Phenix City, AL
08.2023 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier
Academy Sports and Outdoors
Auburn Al
05.2024 - 10.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers in locating merchandise, enhancing overall shopping experience.
- Maintained clean and organized checkout area to promote a welcoming environment.
- Resolved customer inquiries and concerns promptly, ensuring satisfaction and loyalty.
- Collaborated with team members to manage high-volume periods effectively during sales events.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels at the register, facilitating timely restocking as needed.
- Implemented promotional displays at checkout to maximize upsell opportunities for additional revenue.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Recreation Associate
Auburn Marriott Opelika Resort & Spa at Grand National
Opelika, AL
10.2024 - Current
- Assisted guests with recreational activities, enhancing overall guest satisfaction.
- Organized and led fitness classes, promoting healthy lifestyles among participants.
- Coordinated special events and activities, ensuring seamless execution and guest engagement.
- Maintained inventory of recreational equipment, optimizing resource availability for programs.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Implemented safety procedures during activities, ensuring a secure environment for guests.
Education
High School Diploma -
Central High School
Phenix City, AL05-2024
No Degree -
Chattahoochee Valley Community College
Phenix City, AL05-2024
Associate of Science - Science
Southern Union State Community College
Opelika, AL12-2025
Skills
- Patience and empathy
- Organizational growth
- Leadership qualities
- Physical fitness and stamina
- Public speaking confidence
- CPR certified
- Time management proficiency
- Computer skills
- Positive attitude
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Excellent communication
- Flexibility
- Active listening
- Adaptability and flexibility
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Recreation Associate
Auburn Marriott Opelika Resort & Spa at Grand National
10.2024 - Current
Cashier
Academy Sports and Outdoors
05.2024 - 10.2024
TMT
Taco Bell
08.2023 - 04.2024
Team Member
Firehouse Subs
06.2023 - 08.2023
High School Diploma -
Central High School
No Degree -
Chattahoochee Valley Community College
Associate of Science - Science
Southern Union State Community College