Kalyssa Marrero Sanchez

• Styled clients' hair according to current trends and customer preferences.
• Managed appointment scheduling using salon management software.
• Greeted clients warmly and ensured a friendly atmosphere.
• Answered phone calls and responded to client inquiries effectively.
• Processed payments and maintained accurate transaction records.
• Assisted in maintaining cleanliness and organization of the reception area.
• Coordinated communication between stylists and clients regarding services offered.
• Handled product inventory and restocked supplies as needed.
• Managed multi-line phone system, routing calls efficiently.
• Maintained office supplies inventory and ordered replacements as needed.

• Delivered orders promptly to customers, ensuring satisfaction and accuracy.
• Operated delivery vehicle safely while following traffic regulations.
• Communicated with team members to coordinate efficient delivery schedules.
• Maintained cleanliness and organization of delivery vehicle interior and exterior.
• Assisted in training new drivers on delivery procedures and company policies.
• Managed cash transactions and processed payments during deliveries.
• Utilized GPS technology to navigate routes effectively and efficiently.
• Resolved customer inquiries and concerns during delivery interactions.
• Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
• Drove safely in all weather conditions including rain, snow, sleet, ice.
• Navigated routes with relevant map programs and GPS systems.
• Received daily delivery instructions and route assignments from dispatch.

• Reviewed client documents for accuracy and completeness before filing.
• Maintained organized records of client information and filings securely.
• Filed electronically through approved software programs.
• Maintained accurate records of all client transactions and filings.

• Organized fundraising events and golf tournaments to support families affected by childhood cancer.
  
• Managed donations for prizes, sponsorships, and food for luncheons during events.
  
• Developed event planning and organizational skills through active involvement in community initiatives.
  
• Designed compelling graphic content for social media platforms to enhance outreach efforts.
  
• Facilitated hotel accommodations, meals, and childcare support for families in need.
  
• Strengthened community engagement and support through effective communication strategies.
  
• Contributed to foundation’s mission by coordinating resources that medical insurance does not cover.
  
• Gained valuable experience in donor relations and community service initiatives.

My work for the Landon Strong Foundation is not just for fun or volunteer hours; it is personal. My cousin passed away from a brain tumor at 11 years old, and the foundation was started in his honor. Its main purpose was to help local families in the community who were affected by childhood cancer. What I did for the foundation meant everything to me and I earned a lot of skills.