Kalyssa Whelen
Buda
Summary
Dynamic Administrative Coordinator with a proven track record at Little Learners Therapy, excelling in appointment scheduling and full-cycle recruitment. Adept at building client and staff relationships and resolving issues, leveraging strong skills in Microsoft Excel and office inventory management to enhance operational efficiency and support hiring needs effectively.
Overview
10
10
years of professional experience
Work History
Administrative Coordinator & Recruiter
Little Learners Therapy
01.2023 - 03.2026
- Answered phone calls and responded to inquiries from clients, vendors and other external contacts.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Insurance Agent
Globe Life And Accident Insurance Company
04.2020 - 12.2022
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Bartender
Hilton Waikiki Beach Hotel
06.2016 - 03.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
Education
High School Diploma -
Paloma Valley High School
Menifee, CA05-2010
Skills
- Office inventory management
- Appointment scheduling
- Operation recommendations
- Microsoft Excel
- Applicant sourcing
- Full-cycle recruitment
Timeline
Administrative Coordinator & Recruiter
Little Learners Therapy
01.2023 - 03.2026
Insurance Agent
Globe Life And Accident Insurance Company
04.2020 - 12.2022
Bartender
Hilton Waikiki Beach Hotel
06.2016 - 03.2020
High School Diploma -
Paloma Valley High School