Kamaal Caldwell
Bridgeport
Summary
Dedicated and personable professional with over 5 years of experience in sales, customer service, and community engagement. Proven ability to communicate effectively, resolve concerns, and build strong client relationships. Seeking a Member Services Associate role to apply my service-driven mindset, sales background, and collaborative nature to support and retain valued members.
Overview
8
8
years of professional experience
Work History
HP Sales Representative
2020 Companies
04.2025 - Current
- - Represent HP products and provide in-depth demonstrations to customers in retail settings
- - Assist customers with purchasing decisions, product compatibility, and technical questions
- - Deliver outstanding customer service while consistently meeting and exceeding sales targets
- - Serve as a knowledgeable and trusted point of contact for customer needs and concerns
Retail Sales Associate
Sunrun
09.2024 - 12.2024
- - Educated customers on solar energy solutions
- - Built trust and closed high-value sales through clear communication and product knowledge
- - Managed end-to-end customer interactions, including follow-up, contract processing, and support
- - Maintained detailed records of customer inquiries, proposals, and installations
- Greeted customers and helped with product questions, selections, and purchases.
Church Musician
Community Church of God
02.2017 - 08.2024
- - Performed musical accompaniment during worship services and events
- - Collaborated with church leaders and other musicians to enhance the worship experience
- - Maintained professionalism and reliability in a community-centered environment
Music Teacher / Instructor
Lord Stirling School
01.2019 - 06.2019
- - Taught private music lessons to students of various age groups and skill levels
- - Designed personalized lesson plans and monitored individual student progress
- - Developed strong interpersonal relationships with students and families through consistent communication and support
- - Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
Education
Associate of Arts - Music
Raritan Valley Community College
Somerville, NJ06-2012
Skills
- Member & Customer Support
- Sales & Client Engagement
- Verbal & Written Communication
- Conflict Resolution & Empathy
- Community Outreach
- Product Knowledge & Consultation
- Team Collaboration
- Time Management
Additional Highlights
- - Comfortable working with CRM systems and retail sales platforms
- - Strong interpersonal skills and ability to work with diverse individuals
- - Passion for helping others and maintaining long-term relationships
Timeline
HP Sales Representative
2020 Companies
04.2025 - Current
Retail Sales Associate
Sunrun
09.2024 - 12.2024
Music Teacher / Instructor
Lord Stirling School
01.2019 - 06.2019
Church Musician
Community Church of God
02.2017 - 08.2024
Associate of Arts - Music
Raritan Valley Community College
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