Kamaaluddiyn Whigham
Blairstown,NJ
Summary
Skilled Worker with strong track record of success in electrical , repair and Management. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Behavioral Treatment Technician
CHCNJ
01.2024 - Current
- Provide direct care to clients in a one-on-one or group therapy setting to implement skill acquisition and behavior reduction treatments as directed by the supervisor
- Collect and record data on patient behavior
- Administered medications, adhering to medication schedules
- Engaged clients in therapeutic groups to promote coping skills, education, and life skills
- Bathed, fed, and dressed patients based on individual abilities
- Collaborated with client and clinician to develop & support goals.
DSP (Direct Support Professional)
SIDDSO
06.2023 - Current
- Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks
- Provides direct care to those with intellectual and developmental disabilities
- Encourages self-help activities
- Performs home management functions such as light housekeeping, laundry, bed making, and cleaning
- Accompanies clients to scheduled appointments and transports clients or running errands for clients.
Medical Courier Driver
LabQ Diagnostics
08.2020 - 08.2022
- Accurately log/handle specimens
- Delivery products from warehouse to different sites
- Meet delivery time deadlines
- Follow Covid guidelines with approved PPE.
Customer Care Specialist
Matrix Medical Network
10.2019 - 08.2021
- Answering telephonic and e-mail inquiries in a timely manner
- Build sustainable relationships and engage customers by taking the extra mile
- Follow communication 'scripts' when handling different topics
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
Electronic Technician
Mega Electronics
11.2018 - 07.2020
- Vast experience writing test cases and identifying potential efficiency upgrades
- Extensive familiarity with analog and digital systems
- Proficient in the use of monitoring and diagnostic software
- Ability to identify computer problem and determine timely solutions
- Excellent communication and assessment abilities
- Very good coordination and time management skills
- Assisted engineers in designing custom solutions tailored specifically to clients'' needs, resulting in increased business opportunities from satisfied customers.
Member Service Advocate
Humana
10.2017 - 10.2018
- Updated members demographics and Primary Care Physicians
- Make outbound calls as needed to assist fellow advocates with cases
- Received inbound calls to provide members with outstanding service
- Assist members with insurance policy benefits, web support as well as prescription refills.
Assistant General Manager
Burger King
07.2013 - 09.2017
- Maintained high standards of customer service during high volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Mastered point of service computer system for automated order taking
- Followed procedures for safe food preparation, assembly, and presentation
- Assisted management with inventory control and stock ordering
- Built loyal clientele through friendly interactions and consistent appreciation
- Resolved complaints promptly and professionally
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Took initiative to find extra tasks when scheduled duties were completed
- Responsible for deposits and employee hour totals of all employees.
Education
Diploma -
Continental Academy
No Degree - Electrician Program
SJ Technical Training
Elmer, NJ05.2019
Skills
Hospitality
Communication skills
Quality inspection
Working with people with autism
Computer skills
Quality assurance
Leadership
Hand tools
Working with people with developmental disabilities
Microsoft Office
Customer service
Organizational skills
Quality control
Time management
Personal Assistant Experience
Behavioral Therapy
Certification
- AED Certification
- First Aid Certification
- Driver's License
- CPR Certification
- Motorcycle License
Timeline
Behavioral Treatment Technician
CHCNJ
01.2024 - Current
DSP (Direct Support Professional)
SIDDSO
06.2023 - Current
Medical Courier Driver
LabQ Diagnostics
08.2020 - 08.2022
Customer Care Specialist
Matrix Medical Network
10.2019 - 08.2021
Electronic Technician
Mega Electronics
11.2018 - 07.2020
Member Service Advocate
Humana
10.2017 - 10.2018
Assistant General Manager
Burger King
07.2013 - 09.2017
Diploma -
Continental Academy
No Degree - Electrician Program
SJ Technical Training
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