Joshuah Ellis Jr.
College Student
Milwaukee,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven student leveraging studies in Psychology, as well as Journalism, Advertising and Media Studies. Offers strong interpersonal and task prioritization skills.
Overview
4
4
years of professional experience
14
14
years of post-secondary education
Work History
Behavioral Treatment Technician
Autism Intervention Milwaukee
Wauwatosa, WI
07.2021 - 11.2021
Worked with autistic children to provide growth in various lifestyle and social skills
Responsible for recording data for accuracy, and feedback
Use of behavioral treatment techniques
Barista Trainer
STARBUCKS COFFEE COMPANY
Fox Point, WI
09.2019 - 06.2021
2x partner of the quarter for excellent customer service, working well with coworkers, and providing a unique coffee experience
Responsible for training new baristas
Providing customers with excellent service including coffee, sales, information on upcoming store promotions
Customer Service Representative
Fiserv Forum
Milwaukee, Wisconsin
08.2017 - 04.2019
Responsible for greeting guests into the arena
Providing accurate information on ticket sales, and directional cues throughout the arena
Scanning tickets for fans
Providing excellent courtesy and communication skills to ensure optimal fan experience
Education
No Degree - Psychology
Concordia University Wisconsin
Mequon, WI 09.2015 - 07.2022
Bachelor of Arts - Psychology
University of Wisconsin Milwaukee
Milwaukee, WI 09.2018 - Current
No Degree - N/A
Milwaukee Lutheran High School
Wauwatosa, WI 09.2011 - 09.2013
High School Diploma -
Heritage Christian High School
Brookfield, WI 09.2013 - 05.2015
Skills
Customer Service
Skill-building exercises
Decision Making
Flexible and Adaptable
Critical Thinking
Organization and Time Management
Creative problem solving
Money handling abilities
Point of sale operation
Leadership experience
Autism Spectrum Disorder
Goal setting
Daily living skill development
Social skill development
Observation
Therapy team planning
Personality disorder treatment aptitude
Learning disability awareness
Mental health evaluations
Social skills teacher
Statistical analysis
Data Collection
Analytical and Critical Thinking
Story development
AP style expert
Problem-Solving
Media Milwaukee (03/2021 - Present) Multimedia Journalist
Responsible for creating media content for Media Milwaukee
Includes video, writing, content editing
Timeline
Behavioral Treatment Technician
Autism Intervention Milwaukee
07.2021 - 11.2021
Barista Trainer
STARBUCKS COFFEE COMPANY
09.2019 - 06.2021
Bachelor of Arts - Psychology
University of Wisconsin Milwaukee
09.2018 - Current
Customer Service Representative
Fiserv Forum
08.2017 - 04.2019
No Degree - Psychology
Concordia University Wisconsin
09.2015 - 07.2022
High School Diploma -
Heritage Christian High School
09.2013 - 05.2015
No Degree - N/A
Milwaukee Lutheran High School
09.2011 - 09.2013