Kamaiya Stevens
Lackawanna,New York
Summary
Calm, detail-oriented professional with experience in healthcare and customer service environments requiring accuracy, confidentiality, and effective communication under pressure. Proven ability to multitask, gather critical information, and provide support to individuals during stressful situations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
DaVita
West Seneca, NY
07.2025 - Current
- Prepare and operate dialysis machines before, during, and after treatments
- Monitor patients’ vital signs (blood pressure, pulse, weight, temperature)
- Document treatment data accurately and in a timely manner
- Provide emotional support and comfort to patients during treatment
Certified Nursing Assistant
Catholic Health – Mercy Hospital of Buffalo
Buffalo, NY
02.2023 - Current
- Monitor and record patient vital signs, including blood pressure, respirations, and temperature, ensuring accurate and timely documentation for patient care.
- Provide comprehensive daily care to patients, assisting with activities of daily living to promote comfort and well-being.
- Collaborate effectively with nursing staff to facilitate smooth patient admissions, transfers, and discharges, and expedited laboratory requests to support timely diagnoses.
- Maintain a safe and comfortable environment for all patients, proactively addressing needs.
Resident Aide
McQuire Group
Hamburg, NY
09.2022 - 02.2023
- Provided comprehensive and compassionate assistance to elderly residents with Activities of Daily Living (ADLs), including bathing, dressing, toileting, and eating, ensuring dignity and comfort.
- Maintained vigilant observation of residents' well-being and health status, promptly reporting any changes or concerns to nursing staff.
- Contributed to a clean and organized living environment by assisting with light household duties and maintaining resident spaces.
Customer Service Representative
Marshalls
Charlotte, NC
01.2020 - 06.2022
- Provided exceptional customer service by warmly greeting customers, assisting with product inquiries, and locating merchandise to enhance the shopping experience.
- Processed transactions accurately at the point-of-sale (POS) system, handled returns and exchanges efficiently, and managed cash and credit payments.
- Resolved customer concerns and complaints with professionalism and empathy, escalating complex issues to management when necessary to ensure customer satisfaction.
Education
Bachelor of Science in Criminal Justice
Strayer University
High School Diploma - undefined
Mallard Creek High School
Charlotte, NC01.2021
Skills
- Operational / Technical: Multitasking and prioritization Accurate data entry and documentation Attention to detail and situation awareness
- Patient Care & Service: Outstanding Patient Care Effective Communication Patient Education
- Interpersonal: Compassionate Collaboration Dependable Emergency and high-stress communication Good Judgment Active listening and information gathering
Certification
- CPR/Basic Life Support, American Heart Association | 2025- 11
Timeline
Patient Care Technician
DaVita
07.2025 - Current
Certified Nursing Assistant
Catholic Health – Mercy Hospital of Buffalo
02.2023 - Current
Resident Aide
McQuire Group
09.2022 - 02.2023
Customer Service Representative
Marshalls
01.2020 - 06.2022
High School Diploma - undefined
Mallard Creek High School
Bachelor of Science in Criminal Justice
Strayer University