Ka'makani Pumehana Lewis
Mesa,USA
Summary
A Information Technology Specialist that also has experience in Networking, Asset Management, IT Help Desk, Scrum, Automotive, Salesmanship, And Hard Work. Adept at collaborating with others while ensuring high-quality services and programs. Has a career history of troubleshooting hardware and software, networking, asset management, training and supervising staff, agile frameworks, promoting adherence to organizational policies and industry standards, maintaining safety, salesmanship, and mechanical skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Networking Technician
INTEL CORPORATION
12.2024 - 05.2025
- Maintained and optimized network infrastructure to ensure seamless connectivity and security across enterprise systems
- Asset Management of networking devices.
- Sending and receiving networking assets.
- Diagnosed and resolved complex networking issues, reducing downtime and improving operational efficiency
- Assisted in the deployment and configuration of networking hardware, including routers, switches, and firewalls
- Provided technical support to internal teams, troubleshooting connectivity and performance issues
- Documented network configurations and troubleshooting procedures to enhance future efficiency and problem resolution
Technology Intern
AMAZON
06.2024 - 12.2024
- Delivered the highest caliber of services and support on behalf of an eCommerce facility
- Contributed directly to technical support, client support, quality assurance & testing, Troubleshooting Hardware, Troubleshooting Software, Customer Service, Networking, and Inventory Management initiatives, working to deliver optimal experiences for end users
- Consistently aimed to optimize performance and functionality of dashboards, interactive platforms, Employee Productivity, and Company Efficiency
Service Coordinator / Apprentice Salesman
DISCOUNT TIRE
03.2022 - 06.2024
- Company Overview: The Automotive Wheel and Tire organization
- Promoted the highest caliber of offerings on behalf of The Automotive Wheel and Tire organization
- Ensured efficacy and profitability of operations for specializing Tire Changing, Wheel Changing, TPMS Troubleshooting/Replacement, Alignments, Tire Repair, Wheel Repair, Assembly Balancing, Torque Inspection, Tire/Wheel Disposal
- Contributed to optimize performance, with the company generating 5.2 billion in annual revenue
- Trained and supervised 15+ staff, promoting adherence to organizational policies
- The Automotive Wheel and Tire organization
Education
Professionalism in A Place of Business.
YEARUP UNITED
Phoenix, AZ12-2024
Information Technology and Networking Basics
GATEWAY COMMUNITY COLLEGE
High School Diploma -
MOUNTAIN VIEW HIGH SCHOOL
03.2023
Skills
- Troubleshooting Processes
- Database Administration
- Information Analysis
- Asset management
- Information Security
- Process Optimization
- Network Infrastructure
- Resource Allocation
- Technical Support
- Digital Analytics
- Customer Service
- Technical Writing
- Technical Documentation
- Hardware Troubleshooting
- Software Troubleshooting
- Inventory Management
- Zoom
- MS Word
- Google Workspace
- Salesforce
- Canva
- Dropbox
- MS Teams
- MS Excel
- Slack
- JavaScript
- HTML
- RDP
- Wireshark
- Windows
- Linux
- Service Now
Certification
- COMPTIA - A+ Certification (Core 1 & 2), 08/01/24
- PROFESSIONAL SCRUM MASTER (PSM 1), 07/01/24
Timeline
Networking Technician
INTEL CORPORATION
12.2024 - 05.2025
Technology Intern
AMAZON
06.2024 - 12.2024
Service Coordinator / Apprentice Salesman
DISCOUNT TIRE
03.2022 - 06.2024
Information Technology and Networking Basics
GATEWAY COMMUNITY COLLEGE
High School Diploma -
MOUNTAIN VIEW HIGH SCHOOL
Professionalism in A Place of Business.
YEARUP UNITED
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