Certifications for attending training on business issues
2
years of post-secondary education
Licensed Property and Casualty Insurance broker and insurance consultant, supporting commercial auto and taxi insurance operations. Experiences in driver onboarding that credentialing, policy servicing, insurance record management, accident-report preparation, claims-file review, and audit support. Brings more than a decade of experience in the for-hire vehicle industry, with strong communication and English-Bengali interpretation skills.
Work History
Columnist
1 Year 9 Months
Black Car News | 01.2025 - Current
Produced engaging articles on current events, trends, and cultural issues for diverse readerships.
Conducted in-depth research to ensure accuracy and credibility in written content.
Collaborated with editors to refine articles, enhancing clarity and impact of messaging.
Developed unique voice and style, establishing a recognizable brand within the publication industry.
Chief News Editor
1 Year 9 Months
NYC Drivers Voice | 01.2025 - Current
Edited breaking news copy for accuracy, clarity, and AP style compliance.
Coordinated newsroom priorities to meet fast-moving digital and broadcast deadlines.
Reviewed headlines, captions, and story structure to strengthen audience engagement.
Assigned stories and guided reporters through revisions and source verification.
Independent Contractor
11 Years 2 Months
American Transit Insurance Company | 08.2015 - Current
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.