Summary
Overview
Work History
Education
Skills
Timeline
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Kamal Brown

Roselle,NJ

Summary

Dynamic and results-driven management professional with over 8 years of experience leading high-performance teams across the retail, hospitality, and customer service industries. Accomplished in driving sales growth, optimizing operations, and implementing strategic plans that enhance efficiency and profitability. Known for fostering positive team cultures, developing talent, and delivering outstanding customer experiences through strong, hands-on leadership.

Overview

10
10
years of professional experience

Work History

Founder & Owner

K Brown Beauty
Roselle, New Jersey
10.2020 - Current

• Established and manage an inclusive cosmetics brand emphasizing organic and natural products.
• Handle all areas of business operations, from product design to marketing and customer relations.
• Offer makeup artistry services, building a loyal clientele through creativity and inclusivity.

General Manager

Crumbl Cookies
Clark, New Jersey
05.2024 - 05.2025
  • Oversaw all daily store operations, including staffing, scheduling, inventory control, and P&L management.
  • Led a team of 20+ employees, driving performance through training, accountability, and hands-on coaching.
  • Improved operational efficiency and reduced labor costs through optimized scheduling and workflow systems.
  • Delivered consistent sales growth by enhancing customer engagement and maintaining brand standards.
  • Ensured compliance with company policies, safety regulations, and health code requirements.

Agent

New York Life Insurance Co
Edison, New Jersey
10.2023 - 10.2024
  • Provide personalized financial guidance to clients in areas of life insurance, annuities, and college planning.
  • Identify client goals and deliver tailored solutions to meet short- and long-term financial needs.
  • Build and sustain lasting relationships through trust, professionalism, and consistent follow-through.

File Clerk

Rabb & Hamill
Woodbridge, New Jersey
01.2022 - 09.2022
  • Managed legal filing systems, ensuring all client records and case materials were organized and accessible.
  • Coordinated mail processing, document scanning, and internal file distribution with attention to confidentiality.
  • Supported attorneys and assistants by preparing case files and ensuring timely information delivery.

Store Manager

Kids Empire
Woodbridge, New Jersey
04.2021 - 10.2021
  • Directed daily operations for a high-traffic entertainment venue, focusing on safety, service, and profitability.
    • Recruited, trained, and developed a team of 15+ employees to deliver exceptional guest experiences.
    • Oversaw vendor relations, budgeting, inventory control, and performance tracking.

Director

Chick-fil-A
Woodbridge, New Jersey
09.2015 - 11.2020
  • Supervised restaurant operations and ensured adherence to service, safety, and cleanliness standards.
  • Managed a team of 30+ employees, emphasizing teamwork, accountability, and guest satisfaction.
  • Oversaw cash handling, food preparation, and store closing procedures.
  • Recognized for outstanding leadership, reliability, and commitment to customer care.

Education

High School Diploma -

Linden High School
Linden
06-2017

Skills

  • Team Leadership
  • Operations Management
  • Customer Experience
  • Sales & Upselling
  • Training & Development
  • Inventory Control
  • Performance Metrics
  • P&L Oversight
  • Strategic Planning
  • Process Improvement
  • Conflict Resolution
  • Recruitment & Onboarding
  • Time Management
  • Microsoft Office
  • POS Systems

Timeline

General Manager

Crumbl Cookies
05.2024 - 05.2025

Agent

New York Life Insurance Co
10.2023 - 10.2024

File Clerk

Rabb & Hamill
01.2022 - 09.2022

Store Manager

Kids Empire
04.2021 - 10.2021

Founder & Owner

K Brown Beauty
10.2020 - Current

Director

Chick-fil-A
09.2015 - 11.2020

High School Diploma -

Linden High School
Kamal Brown