Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kamalika Madhwan

Daly City,CA

Summary

Detail-oriented individual and team player with exceptional communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Adept at resolving issues and enhancing client satisfaction through active listening and problem-solving skills. Recognized for building trust and rapport with customers, contributing to a positive experience. Strong focus on team collaboration and consistently achieving results. Reliable and adaptable, excelling in dynamic environments and meeting changing needs.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Sales Associate

Shoe Palace
01.2025 - Current
  • Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborate with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Demonstrate excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Increase customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
  • Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Resolved customer complaints professionally, leading to increased trust in the brand and improved long-term client relationships.
  • Follow proper store policies and procedures along with proper phone handling etiquette.


Leasing Property Manager

1917 and 1919 Merkley Ave LLC
01.2023 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Handling emergency situations promptly and effectively, ensuring the safety and well-being of tenants.

Camp Counselor

Daly City Park and Recreation
06.2021 - 06.2024


  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.

Education

Bachelor of Science - Public Health

University of San Francisco
San Francisco, CA
05-2028

High School Diploma -

El Camino High School
South San Francisco, CA
05-2024

Skills

  • Excellent customer service
  • Policy and procedure adherence
  • Teamwork and collaboration
  • Time management
  • Listening and problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual

Languages

Hindi
Full Professional

Timeline

Sales Associate

Shoe Palace
01.2025 - Current

Leasing Property Manager

1917 and 1919 Merkley Ave LLC
01.2023 - Current

Camp Counselor

Daly City Park and Recreation
06.2021 - 06.2024

Bachelor of Science - Public Health

University of San Francisco

High School Diploma -

El Camino High School