Kamarae Morales
Wasilla,Alaska
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Phlebotomist
ICONMA
Wasilla, AK
01.2024 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
- Ensured compliance with federal regulations governing laboratory procedures.
- Prepared specimens for transport to external laboratories.
- Adhered to HIPAA guidelines regarding patient privacy.
- Maintained accurate records of collected specimens and test results.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Verified collection orders and communicated discrepancies to nurses.
- Conducted various blood tests and updated results into paper and electronic charts.
- Processed client payments and collected appropriate billing information.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Used heel and finger stick methods to obtain blood from capillaries.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Processed samples accurately and efficiently.
- Followed all safety protocols when handling hazardous materials.
- Monitored inventory levels of supplies used in phlebotomy services.
- Documented patient information into electronic medical records system.
- Responded quickly and effectively to emergency situations.
- Identified patients using proper procedures prior to specimen collection.
- Prepared and packaged specimens for courier transport.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Barista
Ski Brews Espresso
Wasilla, AK
11.2022 - Current
- Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
- Provided excellent customer service and ensured all customers left satisfied.
- Maintained inventory of supplies, including coffee beans, syrups, cups, lids, cleaning supplies
- Provided guidance and mentoring to junior baristas on techniques for making espresso-based beverages.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Business Owner/Operator
Clean Eatz By Kam Meal Prep Service
03.2018 - 05.2023
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, and purchasing.
- Employed prompt decision-making and in-depth research to resolve issues.
- Negotiated contracts with suppliers to secure competitive prices for products
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
- Verified prepared food met standards for quality and quantity before serving to customers
Cafe Manager
Hearts And Hands Of Care
01.2016 - 06.2018
- Handled business administration functions such as cash register counting, and supply ordering.
- Trained 10+ cafe employees to consistently exceed customers' expectations and provide superior service.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Supported Employment Specialist
Mat-Su Services For Children And Adults
10.2013 - 06.2016
- Collaborate with workforce team members to provide a level of case management services to individuals based on program requirements including but not limited to tracking participation and progress, support services delivery, maintaining participant records and reports, maintaining confidentiality, and ensuring that all relevant data is accurately entered into appropriate databases
- Maintain documentation of program outcomes including intakes, participant training, job placement and employment status of program participants
- Ensure that participants and other employees are working in safe and clean work environment
- Maintain positive business relationship with funding source representatives
- Ability to write reports, business correspondence, and maintain client case notes
- Ability to effectively present information and respond to questions from groups of managers, clients, referring agency personnel, and general public
Education
Certified Phlebotomy Technician -
Phlebotomy Training Specialists
Anchorage, AK10.2023
High School -
Wasilla High School
Wasilla, AK05.2011
Skills
- Customer Needs Assessments
- Sanitation and Sterilization
- Venipuncture
- Data Entry
- Quality Control
- Blood Collection
- Specimen Preparation
- Word Processing
- Manage Files
- Documentation
- Manage Programs
- Mission and Vision
- Management Team Leadership
- Microsoft Office 365
- Adaptable and Flexible
Certification
- Certified Phlebotomy Technician
Affiliations
- Professional bodybuilder and physique athlete
Timeline
Phlebotomist
ICONMA
01.2024 - Current
Barista
Ski Brews Espresso
11.2022 - Current
Business Owner/Operator
Clean Eatz By Kam Meal Prep Service
03.2018 - 05.2023
Cafe Manager
Hearts And Hands Of Care
01.2016 - 06.2018
Supported Employment Specialist
Mat-Su Services For Children And Adults
10.2013 - 06.2016
Certified Phlebotomy Technician -
Phlebotomy Training Specialists
High School -
Wasilla High School
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