Kamarah Clay
Houston
Summary
Proactive and motivated professional with years of experience in the pharmaceutical product and manufacturing as well as quality control and documentation. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Knowledgeable in laboratory safety, Good Manufacturing Practices (GMP), Good Documentation Practices (GDP) processing in a sterile environment and capable of performing sample analysis. Proficient in equipment monitoring and general laboratory and instrument cleaning sterilization. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Core Technician
Lonza
01.2024 - Current
- Responsible for aseptic processing of clinical grade product.
- Able to perform procedures according to written guidelines ans recognize a deviation from accepted practice.
- Maintained a clean and organized work environment, contributing to overall safety and hygiene standards.
- Conducted routine equipment checks for proper functioning, reducing risks associated with faulty devices.
- Knowledge of sampling methods and quality control systems.
- Assisted with laboratory compliance and laboratory safety audits.
Scribe (Ophthalmology)
Retina Consultants of Texas
03.2023 - 01.2024
- Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process.
- Educated patients regarding administration of medications and pre- and post-operative as directed by physician
- Assisted physician with surgical procedures to include patient preparation, draping of surgical site, instrumentation and maintenance of sterile environment technique
- Initiated patient evaluations, documenting the chief complaint, review of systems and ocular findings
- Supported clinical research efforts by accurately documenting study-related data and assisting with data analysis when required.
Ophthalmologic Technician
Retina Consultants of Texas
02.2022 - 03.2023
- Performed patient work up, including a review of systems, medical record, ocular history and visual acuity
- Completed forms for pre-authorization request by insurance companies for certain prescribed medications
- Ensures that exam rooms are stocked and cleaned
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Intake Specialist/Trainer
Empower Pharmacy
09.2019 - 02.2022
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Trained new hires and team members on new protocols and procedures.
- Responsible for insurance, billing and license verification.
- Supported team members through collaborative problem-solving, leading to enhanced productivity and overall workplace morale.
- Tracked and manages all incoming leads from internal sources, inside, and outside sales representatives
Pharmacy Technician
CVS Pharmacy
01.2016 - 01.2018
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Regularly stocked shelves, rotated stock and checked for expired medications
- Collected co-payments or full payments from customers
- Solved customer problems in-person or over telephone and addressed questions from healthcare providers
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Decreased customer wait times and maintaining excellent customer satisfaction
Education
Bachelor of Science - Biology, Minor Chemistry
Prairie View A & M University
Prairie View, TX01.2019
Skills
- Microsoft Office, Word, Excel, Outlook and Powerpoint
- Critical Thinking and Problem Solving
- Laboratory procedures
- Salesforce
- Highly organized
- Detail Oriented
- Teamwork and collaboration
- Customer Service
- Insurance/Billing Verification
- Patient care
- Healthcare software
- Written communication
Certification
BLS and CPR Certified
Timeline
Core Technician
Lonza
01.2024 - Current
Scribe (Ophthalmology)
Retina Consultants of Texas
03.2023 - 01.2024
Ophthalmologic Technician
Retina Consultants of Texas
02.2022 - 03.2023
Intake Specialist/Trainer
Empower Pharmacy
09.2019 - 02.2022
Pharmacy Technician
CVS Pharmacy
01.2016 - 01.2018
BLS and CPR Certified
Bachelor of Science - Biology, Minor Chemistry
Prairie View A & M University
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