Implemented light boxes and microscopes to examine finished plates, detect flaws and verify conformity
Performed close alignment or registration of double and single flats to sensitized plates to produce composite images
Used Type equipment to punch holes in light-sensitive plates and inserted pins in holes to prepare plates for contact with negative and positive film
Operated, troubleshot and calibrated Type and Type processing, proofing and plating equipment to maintain Number% uptime.
RTV Lead
Dicks Sporting Goods Distribution Center
02.2017 - 08.2022
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
Investigated and resolved customer inquiries and complaints quickly
Exhibited high energy and professionalism when dealing with clients and staff
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Reduced errors in return transactions by implementing thorough quality checks before submission.
Managed high volumes of return merchandise while maintaining accuracy under tight deadlines.
Enhanced communication between departments, expediting resolution of issues with returns.
Ensured accurate inventory control by diligently tracking incoming and outgoing items.
Prepared comprehensive reports detailing returns activity, trends, and areas for improvement, assisting management in decision-making processes.
Picker Packer
G&K Services
03.2013 - 02.2017
Worked fast to meet assigned daily picking quotas
Pulled orders quickly to maintain demanding productivity goals
Followed safety protocols and procedures to minimize workplace accidents
Printed labels, packaged boxes, and loaded into outbound containers.
Education
Associate Of Science - Human Services
Kaplan University
Davenport, IA
05.2011
Skills
Corrective Actions
Vendor Contracts
Productivity Standards
Detailed Meeting Minutes
Timeline
Pre Coat Operation
Bestco
08.2022 - 03.2024
RTV Lead
Dicks Sporting Goods Distribution Center
02.2017 - 08.2022
Picker Packer
G&K Services
03.2013 - 02.2017
Associate Of Science - Human Services
Kaplan University
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