Kambree Cedillo
Tooele
Summary
Dedicated and customer-focused professional with experience in customer service, team leadership, and sales. Passionate about delivering high-quality service through efficiency, problem-solving, and teamwork. Seeking a position where I can contribute my skills and grow in a dynamic environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Housekeeping Supervisor
Jacob Lake Inn
04.2022 - 05.2022
- Maintained a high standard of cleanliness with thorough supervision of staff''s daily tasks.
- Ensured compliance with health codes and improved guest satisfaction scores.
Cashier and Trainer
Macy's
09.2022 - 01.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Trained new employees in POS systems and customer service protocols.
- Worked flexible schedule and extra shifts to meet business needs.
Catering Manager
Mo'bettahs
01.2023 - 01.2024
- Managed catering operations, ensuring timely and high-quality service for events.
- Trained and supervised employees, enhancing productivity.
- Increased customer satisfaction by improving service efficiency.
Front Desk Agent
Best Western Hotel
10.2024 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
High School Diploma -
Utah Online High School
St. George, UT05-2021
Skills
- Event planning proficiency
- Training & Leadership
- Customer Service & De-escalation
- Sales & Marketing
- Inventory Management
- Communication & Teamwork
- Problem-Solving
- Organization & Time Management
- Cash Handling
- Food safety
- File management
Certification
- Food Handlers Permit
Timeline
Front Desk Agent
Best Western Hotel
10.2024 - Current
Catering Manager
Mo'bettahs
01.2023 - 01.2024
Cashier and Trainer
Macy's
09.2022 - 01.2023
Head Housekeeping Supervisor
Jacob Lake Inn
04.2022 - 05.2022
High School Diploma -
Utah Online High School
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