Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kambree Cedillo

Tooele

Summary

Dedicated and customer-focused professional with experience in customer service, team leadership, and sales. Passionate about delivering high-quality service through efficiency, problem-solving, and teamwork. Seeking a position where I can contribute my skills and grow in a dynamic environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Head Housekeeping Supervisor

Jacob Lake Inn
04.2022 - 05.2022
  • Maintained a high standard of cleanliness with thorough supervision of staff''s daily tasks.
  • Ensured compliance with health codes and improved guest satisfaction scores.

Cashier and Trainer

Macy's
09.2022 - 01.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Trained new employees in POS systems and customer service protocols.
  • Worked flexible schedule and extra shifts to meet business needs.

Catering Manager

Mo'bettahs
01.2023 - 01.2024
  • Managed catering operations, ensuring timely and high-quality service for events.
  • Trained and supervised employees, enhancing productivity.
  • Increased customer satisfaction by improving service efficiency.

Front Desk Agent

Best Western Hotel
10.2024 - Current
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.

Education

High School Diploma -

Utah Online High School
St. George, UT
05-2021

Skills

  • Event planning proficiency
  • Training & Leadership
  • Customer Service & De-escalation
  • Sales & Marketing
  • Inventory Management
  • Communication & Teamwork
  • Problem-Solving
  • Organization & Time Management
  • Cash Handling
  • Food safety
  • File management

Certification

  • Food Handlers Permit

Timeline

Front Desk Agent

Best Western Hotel
10.2024 - Current

Catering Manager

Mo'bettahs
01.2023 - 01.2024

Cashier and Trainer

Macy's
09.2022 - 01.2023

Head Housekeeping Supervisor

Jacob Lake Inn
04.2022 - 05.2022

High School Diploma -

Utah Online High School
Kambree Cedillo