Highly organized with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling,and data entry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Child Care Provider
Kids Unlimited Too
01.2023 - Current
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Maintained effective schedule balance between rest periods, active play, and instruction.
Taught children to organize toys, wash hands, and share by leading by example.
Met with parents about daily activities, positive developments, and issues.
Enforced rules and managed behavior through developmentally appropriate discipline.
Kept notes of behavior issues, food served, and medications administered to children.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Encouraged children to develop healthy social and emotional skills.
Provided emotional support and guidance to children during difficult times.
Assisted in potty training and other daily hygiene activities to support child development.
Liaised with parents and guardians to discuss child progress.
Childcare Provider
Boys And Girls Club Of The Midlands
08.2022 - 02.2023
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Developed age-appropriate activities and crafts to engage children.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Enforced rules and managed behavior through developmentally appropriate discipline.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Read stories, sang songs and facilitated creative play.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Created safe and engaging learning environment for groups of diverse children with various learning styles.
Worked closely with fellow staff members in developing and implementing educational and recreational activities.
Childcare Provider/Front Desk Receptionist
Chapin Baptist Child Development Center
03.2017 - 09.2018
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Completed data entry and filing to keep records updated for easy retrieval.
Completed all tasks in compliance with company policies and procedures.
Maintained confidentiality of sensitive data to protect customer and business information.
Sorted and delivered mail and packages upon arrival to correct staff members and departments.
After School Aid/Youth Summer Camp Counselor at Kids Unlimited Learning AcademyAfter School Aid/Youth Summer Camp Counselor at Kids Unlimited Learning Academy