Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kambrie Friesen

Buhler

Summary

Dynamic Shift Leader at Main Street Pizza Cafe with a strong focus on customer service and team development. Expert in cash handling and training, I successfully resolved customer complaints and enhanced satisfaction. My positive attitude and problem-solving skills fostered a collaborative environment, ensuring operational efficiency and a secure workplace.

Overview

6
6
years of professional experience

Work History

Shift Leader

Main Street Pizza Cafe
04.2020 - Current
  • Learned safety protocols and procedures to ensure a secure work environment.
  • Assisted in training new team members on operational tasks and equipment usage.
  • Maintained cleanliness and organization of work areas to promote efficiency.
  • Handled customer inquiries, providing excellent service to enhance satisfaction.
  • Adapted quickly to changing priorities, demonstrating flexibility in task management.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

No Degree - Cosmetology

Hutchinson Community College
Hutchinson, KS
05-2024

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Training assistance
  • Staff training and development

Timeline

Shift Leader

Main Street Pizza Cafe
04.2020 - Current

No Degree - Cosmetology

Hutchinson Community College

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