Kambry Kloosterman
Grand Rapids,MI
Summary
Driven sales professional with hands-on experience in B2B sales, client relationship management, and high-volume business development.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Sales Coordinator
AHC Hospitality
Grand Rapids, USA
06.2025 - Current
- Manage a high-volume B2B sales pipeline of 10–20 corporate Requests for Proposal (RFPs) weekly, assessing client needs, developing customized proposals, and partnering with Sales Managers to advance opportunities through the sales cycle.
- Supported three Sales Managers in managing corporate accounts and revenue-generating opportunities across five premier hotel properties, enhancing client acquisition and relationship management.
- Negotiated contract terms including meeting room rental, food and beverage minimums, concessions, and parking agreements, aligning client objectives with organizational revenue goals to maximize profitability.
- Process and coordinate 50+ corporate sales contracts monthly while managing complex group business ranging from 10 to 1,200 attendees, ensuring accurate execution and successful delivery of client solutions.
- Leveraged Salesforce and CI/TY CRM platforms to manage customer accounts, monitor sales activity, track opportunities, and ensure accurate pipeline documentation.
Sales & Marketing Intern
Farm Bureau Insurance
Grand Rapids, USA
05.2024 - 08.2024
- Tracked and managed leads using CRM software, maintained accurate customer information, supported policy renewals, and generated leads for sales teams while handling inbound and outbound communications.
- Executed direct mail marketing campaign, prepared marketing materials, and tracked response rates to evaluate lead conversion and assess campaign effectiveness.
- Collaborated with senior management in high-level sales meetings with top clients to discuss account details, policy updates, and identify future business opportunities.
Beverage Cart Attendant
Egypt Valley Country Club
Ada, USA
05.2021 - 08.2023
- Led and mentored team of 10 new employees, managing training and onboarding to ensure smooth integration into high-service environment.
- Delivered exceptional service at high-traffic events for 300+ guests, proactively addressing needs to enhance overall customer experience.
- Served beverages to members and guests on the golf course.
- Maintained cleanliness and organization of beverage cart inventory.
- Assisted with food and drink orders, ensuring timely delivery.
Outside Services Attendant
Egypt Valley Country Club
Ada, USA
05.2019 - 08.2020
- Managed daily operations, including opening and closing procedures and shift transitions, ensuring high service standards and smooth daily functioning.
- Greeted members and guests, ensuring a welcoming atmosphere at the club entrance.
- Maintained cleanliness and organization of outdoor service areas throughout the property.
- Assisted with setup and breakdown of events, including chairs, tables, and decorations.
Education
Bachelor's Degree - Entrepreneurship, Professional Sales and Marketing
Central Michigan University
Mount Pleasant, MISkills
- Salesforce CRM
- Inbound Sales
- Microsoft Excel
- B2B sales strategy
- Proposal development
- Contract negotiation
- PowerPoint
- Canva
Certification
- Michigan Property and Casualty Insurance License
- Inbound Sales Certificate
Extracurricular Activities
Delta Zeta Sorority, Social Chair, 01/21, 05/24, Planned and facilitated events for 120+ members, coordinating logistics, adhering to organizational protocols, and collaborating with other campus organizations. Delta Zeta Sorority, Apparel Chair, 01/21, 05/24, Managed vendor relationships for apparel production, coordinating orders, timelines, and quality standards for philanthropic and on-campus events.
Locations
Delta Zeta Sorority, Social Chair, 01/21, 05/24, Planned and facilitated events for 120+ members, coordinating logistics, adhering to organizational protocols, and collaborating with other campus organizations. Delta Zeta Sorority, Apparel Chair, 01/21, 05/24, Managed vendor relationships for apparel production, coordinating orders, timelines, and quality standards for philanthropic and on-campus events.
Timeline
Sales Coordinator
AHC Hospitality
06.2025 - Current
Sales & Marketing Intern
Farm Bureau Insurance
05.2024 - 08.2024
Beverage Cart Attendant
Egypt Valley Country Club
05.2021 - 08.2023
Outside Services Attendant
Egypt Valley Country Club
05.2019 - 08.2020
Bachelor's Degree - Entrepreneurship, Professional Sales and Marketing
Central Michigan University