Kamela Brister
Aiken,SC
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
29
29
years of professional experience
Work History
Personal Care Assistant
Barclay House
Aiken, South Carolina
01.2025 - Current
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Assisted residents with daily living activities and personal hygiene.
- Assisted with bathing, dressing, and personal care tasks to promote hygiene.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided companionship and emotional support to enhance resident well-being.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Monitored health conditions and reported changes to healthcare professionals.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Reported concerns to nurse supervisor to promote optimal care.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Engaged in recreational activities to promote social interaction among residents.
- Maintained cleanliness and organization of living spaces for residents.
- Collaborated with team members to develop personalized care plans.
- Ensured compliance with safety protocols and infection control measures.
- Assisted disabled individuals in mobility and independence while closely monitoring safety.
- Helped clients get in and out of beds and wheelchairs.
Assistant Kennel Manager
Humane Society
01.2007 - 02.2009
- Developed schedule for kennel assistants to balance walking, feeding and socializing needs of animals in care.
- Streamlined feeding procedures, resulting in timely and accurate meal distribution to all animals.
- Improved kennel cleanliness by implementing a thorough daily cleaning routine for all animal spaces.
- Contributed to increased adoption rates by assisting with marketing efforts and organizing special events at the facility.
- Maintained detailed records of each animal's care history, vaccinations, and special needs for easy reference by staff members.
- Implemented behavior modification techniques to address problematic behaviors in some dogs, leading to improved relations between dogs within the facility.
- Worked closely with management to create a budget that effectively met the kennel''s financial needs while maintaining high standards of care.
- Collaborated with management to develop new policies aimed at improving overall kennel operations and efficiency.
- Coordinated with veterinarians for regular check-ups and medical treatments, maintaining optimal animal health.
Kennel Staff Manager
Petland/Pets 2 Luv
10.2002 - 12.2006
- Actively participated in industry networking events to stay informed on emerging trends and best practices in kennel management.
- Evaluated potential new hires through interviews and reference checks to build a dedicated team of compassionate professionals committed to excellent animal care standards.
- Instituted a proactive preventative care program to minimize the occurrence of common health issues among resident animals.
- Designed employee schedules to ensure adequate staffing while maintaining budgetary guidelines.
- Reduced animal stress levels through the implementation of calming techniques, environmental enrichment activities, and personalized attention.
- Collaborated with veterinarians to develop customized care plans for animals with special needs or medical conditions.
- Increased overall customer satisfaction with consistent communication, timely updates, and addressing concerns promptly.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Lead
Future Call Telemarketing
10.1997 - 10.2002
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Managed high call volumes while maintaining a professional demeanor, resulting in increased customer loyalty.
- Exceeded performance goals consistently through effective communication and problem-solving skills.
- Organized regular team meetings to share best practices, driving continuous improvement within the department.
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
Caregiver
Tender Loving Hands Nursing Home
Gainesville, Florida
01.1997 - 10.1997
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Facilitated meaningful conversations and social interactions, enhancing patient well-being while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Collaborated with family members to provide timely updates on patient conditions, ensuring alignment in care approaches.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Education
Vet Assistant - Animal Health
Ashworth College
Norcross, GABusiness - Sales
Kerr Business College
Augusta Ga G.E.D
Gainesville, FLSkills
- Personal hygiene assistance
- Patient care support
- Compassionate caregiving
- Care management
- Crisis intervention
- Emotional support
- Team collaboration
- Customer care
- Excellent communication
- Problem resolution
- Problem solving
- Analytical skills
- Group coordination
- Reliability
- Positive attitude
- Compassionate communication
- Activities of daily living support
- Compassionate patient care
- Memory care techniques
- Toileting assistance
- Adaptable under pressure
- Companionship
- Patient lifting techniques
- Stress management
- Light housekeeping
- Patient awareness
- Behavior redirection
- First aid and CPR
- Fall prevention
- Dependable and responsible
- Active listening
- Respectful and compassionate
Additional Information
For the past 15 years I devoted my life to being a stay at home mother & wife. I was blessed to be able to take care of my children & attend any & all activities at their school. I'm now in a position to work again. I would love to be a great asset to your company.
Timeline
Personal Care Assistant
Barclay House
01.2025 - Current
Assistant Kennel Manager
Humane Society
01.2007 - 02.2009
Kennel Staff Manager
Petland/Pets 2 Luv
10.2002 - 12.2006
Customer Service Lead
Future Call Telemarketing
10.1997 - 10.2002
Caregiver
Tender Loving Hands Nursing Home
01.1997 - 10.1997
Vet Assistant - Animal Health
Ashworth College
Business - Sales
Kerr Business College
G.E.D