KAMERA SALTER
ALEXANDER CITY,ALABAMA
Summary
I am a highly organized and detail-oriented individual with a strong background in administrative, finances, and management support. With excellent communication skills and a proactive approach, I am able to effectively manage scheduling arrangements and provide top-notch customer service. I have a proven track record of success in handling inbound phone calls, processing claims, and resolving issues. My computer skills, including proficiency in Words, PowerPoint, Excel and Google documents, makes me a valuable asset in any role in human resources and administration. I am currently pursuing an office management degree with a concentration in accounting. I am eager to contribute my expertise and contribute to the success of a dynamic organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Concentrix Inc, Aetna CVS
Greenville, Carolina
05.2023 - Current
- Inbound phone calls verify members demographics, acknowledge the member reasons for calling
- Repeat the problem back to the member to make sure I understood correct Help members with Evidence of Coverage policies, find provider care, add
- COB, helping with a team with questions regarding part B plans
- Review all claims for medical, dental, vision, and hearing
- Review denied appeals, denied authorizations and the reason for the denial
- Education member on In Network and Out network coverage
- Make sure all questions are answered
- Wrap up the phone with an enclosure
- Operate multiple systems using Aetna/CVS: HRP, GPS, MP, SFE, RUMBA
- IOP/VIEW, PNC, MEDCOMPASS, MEDHOK, ECHS, TRANSAMERICA
Outlet Supervisor
Burkes Outlet
Alexander City, Alabama
01.2023 - 05.2023
- Managed a team of 5-6 individuals on the day-to-day basics
- Interviewed, trained new employers on the floor production
- Open and close the store
- Inventory Management, authorized return merchandise
- Bank runs daily, motor finances daily, motor sales activities
- Set up displays for seasons
Dental Assistant
Staton Correctional Facility
Elmore, Alabama
05.2022 - 01.2023
- Under the supervision with the Dentist, side-chair assistance
- Cleaning dental instrument, preparing inmates surgery procedures
- Maintaining medical records, scheduling future appointments
- Daily, weekly, and monthly maintenance within the office
- Educating inmates on proper dental cleaning care
Agent
OneStopTaxes
Atlanta, GA
09.2020 - 01.2023
- A former business owner partnered with an organization called One Stop
- Taxes located in Atlanta, GA
- Recruited and managed over 80 individuals on how to set up an online storefront for tax season
- Provided leadership and regulations on the daily basics until tax season ended
- Provided individuals with marketing and social media templates to help advertise their tax business
- Created a presentation online to show individuals step by step on how to create a profile, obtain Tpin via IRS into a private group page for organizing purposes.
Generalist
Behavioral
12.2020 - 04.2021
- Health and Developmental disabilities, Georgia Department of –
- DBHDD Financial; Ops, off)
- Learn some skills such as accounts payable, travel reimbursement, and procurement processes
- Provides customer service and technical program support for an account office and some financial functions such as filing accounts statements
- Minimal supervision during job responsibilities
- Some petty cash/replenishment experience
- Open and close the cash box, complete daily bank deposits
- Deposit cash at the bank and sign off as a third signature for the business office
- Perform Cashier duties and process cash requests from various departments regarding patient funds.
Credit Manager
Rent-A-Center
Phenix City, AL.
06.2020 - 12.2020
- Operate and drive company vehicles to and from the banks, customer homes to collect merchandise or past due payments
- Lift and move products from weekly inventory from inventory warehouses
- Managed a team of 2 customer advisors on the daily to go over financial statements, goals for the week
- Partnered with the store manager to discuss past due accounts, collections calls, sale calls
- Bank runs, opening and closing stores, balancing out cash draw, approving and//or denying customers applications.
Consumer Loan Specialist
Sun Loan and Tax Services
Decatur, Alabama
09.2019 - 03.2020
- Process, develop, and prepare loan applications
- Receiving and posting payment into a financial system
- Maintaining and balancing day to day balance worksheets
- Research, analyze, and evaluate financial information for loan applications
- Evaluate borrowers’ debt-to-income ratios and other financial factors, including credit history
- Preparing documentation necessary to process loan applications
- Communicating regularly with clients to request and obtain documentation of all necessary financial and credit information, including income and asset information
- Worked closely with other team members and Manager to obtain branches financial goals
Medco Inc, Billing Company
Huntsville, Alabama
01.2018 - 09.2019
- Processing claims, collecting payments from patients, and resolving any problems that are needed during the reason of them calling in at the time
- Sending over emails to discuss further issues on members accounts, making inbound, and outbound phones to follow
- Submitted tickets for task team issues, making negotiating arrangements to close the account
- Creating schedule reminders to follow up on a promised settlement for future .
Education
A.A - office management, accounting
Southern Union Community College
Opelika, Alabama 01.2023 - Current
CACC Adult Education 34091 - undefined
Childersburg, Alabama, ACT 01.2011 - 1 2013
WorkKeys NCRC Silver level - undefined
Ross Medical Educational Center
Huntsville, AlabamaDiploma - Assistant
HIPPA certified OSHA Associated 90 hours of radiology service December 2016- July 2017 120 hours of - undefined
Dr
01.2017 - 7 2017
Standard Diploma - undefined
Decatur High School
Decatur, Alabama 01.2011 - 1 2012
undefined
Skills
Proficient inWord/Powerpoint, Google documents, Words PowerPointAnd Word Table/Charts, and ExcelCompleted 59% Southern Union Community College courses so farAdvanced keyboarding SkillsWPM 49Recruited and Managed over 80 individual outside workforceExcellent network marketing skills via social media
Timeline
Concentrix Inc, Aetna CVS
05.2023 - Current
Outlet Supervisor
Burkes Outlet
01.2023 - 05.2023
A.A - office management, accounting
Southern Union Community College
01.2023 - Current
Dental Assistant
Staton Correctional Facility
05.2022 - 01.2023
Generalist
Behavioral
12.2020 - 04.2021
Agent
OneStopTaxes
09.2020 - 01.2023
Credit Manager
Rent-A-Center
06.2020 - 12.2020
Consumer Loan Specialist
Sun Loan and Tax Services
09.2019 - 03.2020
Medco Inc, Billing Company
01.2018 - 09.2019
HIPPA certified OSHA Associated 90 hours of radiology service December 2016- July 2017 120 hours of - undefined
Dr
01.2017 - 7 2017
CACC Adult Education 34091 - undefined
01.2011 - 1 2013
Standard Diploma - undefined
Decatur High School
01.2011 - 1 2012
WorkKeys NCRC Silver level - undefined
Ross Medical Educational Center