Reliable and goal oriented, with strengths in resolving long-standing problems. While creating solutions that improve operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HR Manager
UofL Health
Louisville, KY
06.2023 - Current
Partners with the leadership team to understand and execute the organization's human resource and aptitude strategy concretely as it relates to current and future aptitude needs, recruiting, retention, and succession orchestrating
Provides support and guidance to HR generalists, management, and other staff
Handles discipline and termination of employees in accordance with company policy
Collaboration with all internal Human Resources departments
Payroll and Benefits
HRIS
Organizational Development
Talent Acquisition
Manage the Annual Performance Evaluation process, goal setting, review, development orchestrating and emolument process.
HR Coordinator
UofL Health
Louisville, KY
08.2022 - Current
Conduct exit interviews and prepare final termination paperwork for departing staff members
Prepare and track disciplinary warnings to be issued by the HR manager or Department Manager
Complete data entry functions involving new hire and transfer data, benefit changes and other information assigned
Providing general administrative support such as preparing correspondence, forms and reports, arranging meetings, composing regular correspondence, processing confidential reports and documents, filing electronic and hard copy, tracking deadlines, and taking down minutes as needed
Answer, screen, route calls to appropriate parties.
Provider Contract Specialist Senior
Anthem Blue Cross BlueShield
Louisville, KY
09.2018 - 08.2022
Responsible for coordinating the process for new and existing providers joining the network including creating standard contracts for providers as needed
Manages provider update files submitted by delegated provider entities and/or large groups/integrated delivery system
Works directly with contracting directors and managers to understand what is negotiated and how the negotiated agreement is translated into the company's systems resulting in accurate and timely loading.
Grievance and Appeals Specialist
Humana
Louisville, KY
11.2016 - 09.2018
As a former grievance and appeals specialist for Humana I performed many duties
While in the role my responsibilities included; responding to submitted grievance and appeals
Issued written letters within required time frames
Communicated with medical providers and members
Reviewed, analyzed, and processed policies associated to claim events to establish what the company's liability and entitlement would be.
Sales Associate
Best Buy
Louisville, KY
05.2014 - 03.2017
As a sales associate at Best Buy, I maintained a high caliber of product knowledge
To ensure that I provided impeccable solution for each individual customer
Additionally I built a strong rapport with all of the retail customers
To ascertain that they would feel comfortable with me as I provided them with exceptional solutions.
Education
M.B.A. in Business Administration -
University of the Cumberlands
06.2024
M.B.A. in Business Administration -
University of Louisville
Louisville, KY
05.2023
Bachelor of Science in Business Management -
Indiana Institute of Technology
Louisville, KY
12.2021
Associate in Business Management -
Indiana Institute of Technology
Louisville, KY
06.2019
Skills
Risk analysis
Data analytics
Employee relations
Strategic planning
Microsoft Excel
Documentation and presentation
Gap analysis
Microsoft SharePoint
Human resources management
Smartsheets
AbsenceSoft
Compliance management
Certification
Notary Public, 04/01/19, Present, As a Notary I am commissioned by the state government to witness and authenticate signatures for documents. Administrates oaths, taking affidavits, verifying signatures, obviating fraud, maintaining notary documentation, and checking signer identity and their notice cognizance accommodating people.
Administrative Business Manager-Finance and HR at ERIK-Office of Research-ACUP- The Ohio State UniversityAdministrative Business Manager-Finance and HR at ERIK-Office of Research-ACUP- The Ohio State University